ICS-1000 Ion Chromatography System Operator's Manual

4 • TroubleshootingLOAD/INJECT VALVE ERRORIf the injection valve fails to switch position within 1 second of being toggled,the ICS-1000 Moduleware reports an error to Chromeleon and the“Load/Inject valve error” message appears.To troubleshoot:1. If a sequence is being executed, terminate the sequence by selectingStop on the Chromeleon Batch menu.2. Turn off the ICS-1000 power briefly and then restart.3. Try to toggle the valve from Load to Inject by clicking the Load andInject buttons on the ICS-1000 Control Panel in Chromeleon.4. If the problem persists, contact Dionex for assistance.OPTION NOT INSTALLEDThis error occurs if a command is issued to control an option that is notinstalled.To troubleshoot:• Check the Chromeleon Server Configuration program to verify that theoption is enabled.PRESSURE SLOPE CALIBRATION ERRORThis error occurs if you try to calibrate the pressure slope when the pressure isless than 3 MPa (500 psi).To troubleshoot:• This is a service level error message. Contact Dionex for assistance.Doc. 031879-01 3/03 4-5