Career Development Service - Cranfield School of Management ...

Career History:
Bank Phb Plc: Senior Associate/ Regional Sales Manager - Lagos Island (Jun 2007 - Oct 2009)
Bank Phb Plc is the fifth largest bank in Nigeria, with over three million customers and 260 branches in Nigeria and five other
countries in Africa.
� Designed and implemented a regional sales structure, collaborating with eight cross-functional senior management staff of the retail banking
division. The success of the implementation increased the profitability of the branches by 60% in two years.
� Led the recruitment and performance appraisal committee of five heads of department, whose responsibility was to design the framework
for recruiting, posting and appraising retail sales staff appropriately. Commended by management for qualitative output.
� Developed retail banking products with third parties (British Council, HP Technologies) and the IT department, used as incentives to attract
salary earners to open an account, to obtain loans for studying in the UK, purchasing laptops and other large household applicances. This
increased the revenue of the retail bank by 20% in 12 months and highlighted the bank's leadership in product innovation.
� Participated with six other staff and two agencies in the development and implementation of small and medium scale enterprises (SMEs)
partnership programme. The success of the implementation of the project increased revenues in the sector by 35%.
Access Bank Plc: Head, e-Banking Product Development - �������������������������- Jun 2007)
One of Africa�s fastest growing banks, a vibrant brand with special interest in service delivery through electronic banking. Over 130
branches in Nigeria and 13 other branches in Africa and Europe with assets of US$5.5bn.
� Designed and implemented a card-based fee collection solution for the Netherland's embassy in Nigeria, using a web based online payment
system. The successful implementation increased embassy business with the bank by 40% and is currently the only way to pay for visa
fees in Nigeria.
� Enhanced and strengthened Access Banks retail team in the management and payment of retired army officers salaries and benefits, which
is a key account to the bank. Successful implementation of the processes increased revenue from the account by 30%.
Gulf Bank Plc: Branch Business Manager -�Lagos and Onitsha, Nigeria (Jan 1998 - Apr 2003)
The company provides general banking services to the public with a strong emphasis on commercial and public sector banking.
� Led a team of 23 in the opening of the Iweka market branch, which broke even within the first five months of operation and was
acknowledged by management as the fastest growing and third most profitable branch in 2002.
� As the branch�s Business Development Manager managed two other profitable branches of the bank, in charge of business development in
Lagos and Onitsha. Working with 35 staff divided into various groups, monitored individual performance in line with set targets.
For more information, or to contact the team about any of our students, visit www.cranfieldsomcareers.info/contactus Page 2 of 2