Career Development Service - Cranfield School of Management ...

Career History:
China Merchant Bank (CMB): Management Trainee - Qingdao, China (Jul 2008 - Jun 2009)
CMB is the largest private bank in China. It is currently among the top 100 banks in the world, valued at US$4.6bn, the largest
controlling-stake acquisition in mainland China's history.
� Acquired a profound understanding of the processes involved in banking operations through job rotation in the personal banking department,
developing team working and communication skills.
� Developed and implemented improvements to staff training in financial knowledge, which were adopted by Shandong branch, leading them
to achieve the top customer satisfaction rate.
� Won Provincial Outstanding Paper through writing a project thesis �A Discussion on the Development of China Merchant Bank Qingdao subbranch�s
Personal Finance Management Business (Compared with Standard Chartered Bank)�, gaining research and analytical skills
throughout the project.
Qingdao Dongyue Sodium Silicate Co. Ltd (QDSS): Sales Assistant - Qingdao, China (Jan 2008 - Jun 2008)
QDSS is the largest manufacturer of sodium silicate in China, with an annual capacity of over 300,000 tons for major sodium silicate
products.
� Communicated with customers, obtaining feedback for product performance. Analysed data and forecast the future demand and supply of
sodium silicate products, co-operating with the sales team with the objective of improving sales performance.
� Developed new administrative systems which instructed the sales clerks to pay more attention to detail and time management during sales
calls, reducing expenditure by 5% of the total overhead cost.
� Handled routine clerical work, using initiative to evaluate key processes and made improvements to organisational processes. Compiled a
report with recommendations and changes, which was submitted to the senior management team.
www.quingdaonews.com: Journalist - Qingdao, China (Jan 2008 - Apr 2008)
Qingdaonews is the largest online press release centre in Qingdao, China.
� Interviewed and reported on many major events including Spring Festival, taking part in report writing and presenting, developing
presentation skills and acquiring media experience.
� Designed questionnaires about internet images and website structure and took charge of investigation, operation and analysis of the
research process, mastered the interview methods and communication skills and techniques.
Standard Chartered Bank (SCB): Personal Finance Constant - Qingdao, China (Jul 2007 - Jan 2008)
Standard Chartered Plc, listed on both the LSE and the HKSE, ranks among the top 25 companies in the FTSE-100 by market
capitalisation.
� Achieved a high degree of recognition from key customers and colleagues by organising two high-quality seminars with Chrysler and
Mercedes-Benz, whilst servicing and maintaining the seminars. Built good relationships between SCB and its potential customers and key
partners.
� Developed excellent cold calling skills and enjoyed the highest success rate in Qingdao branch, through analysing patterns of existing call
data and developing new customer relationships from previous cold call lists.
� Managed a positive relationship with customers, winning many new customers over from competitors, and achieving the number one sales
score within sales team.
For more information, or to contact the team about any of our students, visit www.cranfieldsomcareers.info/contactus Page 2 of 2