Career Development Service - Cranfield School of Management ...

Career History:
COSMED Drugstore: Salesperson (Part-time) - Taichung, Taiwan (Apr 2009 - Jul 2009)
COSMED, owned by the President Chain Store Corporation is an international retailer selling cosmetics, medicine, health food and
personal daily commodities. The largest drugstore in Taiwan with over 120 branches, and a turnover in excess of �58m, employing
2,600 people.
� Managed the cashier desk and product displays. Fulfilled customers' needs, such as introducing and comparing different products,
recommending suitable medicine or suggesting follow-up treatments, resulting in sales for the organisation.
� Successful in selling own-brand products by analysing product benefits and price whilst using skillful negotiation techniques and
professional product knowledge, resulting in high levels of customer satisfaction.
� Assisted in making Bei-ping a top 10 store, with some of the highest sales in own-brand products each month. This was achieved by
ensuring that every customer was given the best possible experience.
Wagon Shipping Corporation: Sales Representative - Taichung, Taiwan (Sep 2006 - Jul 2008)
Wagon is in the top five international trade shipping agencies and has 18 branches in four countries, employng over 450 people. Its
main business integrates sea, land, air and rail transport.
� Assisted two main sales partners and strengthened the business relationships with over 100 clients, developing improved communications
between the business and the customer base.
� Explored new customers by cold calling or visiting clients to offer products and services, through which the profit made up 20% of the
team's total business.
� Provided and updated market information to clients such as new routes between ports, growth and declines in ocean rates and offered the
best pathway of transportation for clients based on their demands; maximising the profit margin and satisfaction rate. Managed
transportation transactions including triangle trade and airlift, and arranged international exhibitions, developing key negotiation skills.
� Demonstrated expertise and skills in the know-how of shipping, with competent risk management analysis, including solving problems that
occurred during transit and managing issues in a professional manner.
National Chung Cheng University 2006 Yearbook: Chief Editor - Chiayi, Taiwan (Sep 2005 - Jun 2006)
� Managed and administered all the processes of compiling the annual yearbook, which contained seven departments and over 75 classes in
the university. Arranged the contract for a printing house, negotiating the price of printing and merchandise. Organised the class photos and
the overall planning of the layout, resulting in the well organised production of the yearbook.
� Introduced and marketed incentives to students offering souvenirs for particpation, including designer bags, playing cards, a series of
postcards, and discs with videos and pictures of students. Successfully attracted students to order the yearbook, increasing sales by 10%
compared to the previous year.
National Chung Cheng University Survey Research Center (CCUSRC): Telephone Interviewer - Chiayi, Taiwan (Sep 2004 - Oct 2004)
CCUSRC serves the contract proposals of market surveys from government departments, non-profit organisations, private sectors
services and academic units with its professional statistics service.
� Joined the research topic �Smoker Consumer Behaviour in Taiwan�, analysing the factors that influenced smoker consumer behaviour such
as age, region and education level, producing data to support the findings of the study.
� Utilised telephone interviewing methodologies to collect data and obtain statistical information as required, organising and completing work
assignments and surveys, through developing rapport with participants.
National Chung Cheng University Survey Research Center (CCUSRC): Interviewer - Chiayi, Taiwan (Feb 2003 - Apr 2003)
Participated in the research topic �Research of Taiwan Election and Democratisation,� �analysing the relationships amongst
demographics, political preferences and media receiving access and collating evidence to support the data collected.
� Served as a face-to-face interviewer in Kaohsiung City and undertook intensive training in interview skills, gaining an understanding of the
communication techniques in various situations and applying these to the interviews undertaken.
� Succeeded in interviewing over 50 people and applied SPSS to examine how people can be influenced to change their preferences on
political issues, reporting findings to the Research panel and gaining recognition for the data collected.
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