DRAFT

More documents

Recommendations

Info

2010 MEDICAID BUS PASS USER SURVEYA telephone survey of Medicaid bus pass users was conducted in May 2010. PSTA offers free monthly buspasses to eligible Medicaid recipients. Medicaid recipients who are able to use the fixed-route service canuse these bus passes to complete their Medicaid trips. The phone survey served two major purposes, togather information on bus pass recipient use of the free bus passes and to ascertain general customersatisfaction levels from this user group.Survey ApproachThe method for surveying Medicaid bus pass users was to ask a given set of questions from a standardsurvey instrument by a trained surveyor via telephone. The sample of bus pass recipients was randomlyselected from a complete list of 5,623 PSTA Medicaid bus pass users. The telephone surveyor recordedthe answers to the corresponding questions on the survey instrument. The final results on the papersurvey instrument were then input into a database for analysis purposes. Table 5-2 presents the surveyresponse rate by question.Medicaid Bus Pass Survey ResultsA total of 56 completed surveys were collected for this telephone survey. The survey was divided intothree sections with a total of 13 questions. Survey results are documented in the following section and acomparison with the results of comparable questions from the 2010 on-board survey is provided whereapplicable.Section A: Questions about PSTA Fixed-Route Bus Service UseQuestion 1 asked respondents to provide the main reason they use PSTA fixed-route service.Respondents were allowed to select more than one response for this question. As shown in Figure 5-1,while the use of bus passes for doctor or medical appointments was indicated by 84 percent of theMedicaid bus pass recipients, shopping and work were referenced by 48 percent and 25 percent,respectively. This result shows that the Medicaid bus pass recipients do not always use the pass formedical trips, but tend to use the pass for other reasons, as well.Tindale-Oliver & Associates, Inc.September 20105-10Pinellas Suncoast Transit AuthorityTransit Development Plan
Figure 5-1Reason for Using Medicaid Bus PassDoctor or MedicalAppointment83.9%Social VisitSocial Service Agency1.8%1.8%Shopping48.2%School12.5%WorkOther25.0%19.6%0.0% 20.0% 40.0% 60.0% 80.0% 100.0%Question 2 asked respondents how they usually get to the bus stop. Figure 5-2 shows that thepredominant proportion of respondents, about 93 percent, indicated “Walk” as their primary access mode tothe bus stop. “Park-and-ride,” “Get a ride,” and “Other” categories were not mentioned as an access modeby any of the respondents.Tindale-Oliver & Associates, Inc.September 20105-11Pinellas Suncoast Transit AuthorityTransit Development Plan
Page 2 and 3:
PINELLASSUNCOASTTRANSITAUTHORITYTra
Page 6 and 7:
Map 3-9 Dwelling Unit Density by TA
Page 8 and 9:
SECTION 1INTRODUCTIONThe Ten-Year T
Page 10 and 11:
ORGANIZATION OF REPORTIn addition t
Page 12 and 13:
Improve the project delivery proces
Page 14 and 15:
Goal: Enrich quality of life and re
Page 16 and 17:
High-Speed Rail (HSR)In April 2009,
Page 18 and 19:
ooooPolicy 1.4.8: The MPO shall con
Page 20 and 21:
According to the Transportation Ele
Page 23 and 24:
were appointed to the PAC by the PS
Page 25:
SECTION 3STUDY AREA CONDITIONS AND
Page 29 and 30:
ANCLOTE RDUS 19ABELCHER RDPASS A GR
Page 31 and 32:
Auto OwnershipBased on the 2000 Cen
Page 33 and 34:
Table 3-4Major Private and Public E
Page 35 and 36:
Page 37 and 38:
Transportation Disadvantaged Popula
Page 39 and 40:
Page 41 and 42:
EAST LAKE DRBELCHER RDUS 19ACR 39SR
Page 43 and 44:
Major Trip GeneratorsThe major trip
Page 45 and 46:
Developments of Regional ImpactDeve
Page 47 and 48:
DRI # Project Name Local Govt.15715
Page 49 and 50: COMMUTING PATTERNSThe 2000 Census p
Page 51 and 52: Figure 3-6 Figure 3-7% Roadways Abo
Page 53 and 54: PopulationPinellas County populatio
Page 55 and 56: SECTION 4EXISTING PSTA SERVICE LEVE
Page 57 and 58: BELCHER RDUS 19ACR 39SR 58062ND ST
Page 59 and 60: PSTA FacilitiesIn 2005, PSTA moved
Page 61 and 62: Table 4-3PSTA Bus Fleet InventoryMa
Page 63 and 64: Table 4-4 (continued)Inventory of T
Page 65 and 66: OPERATING STATISTICSThe current ope
Page 67 and 68: Tables 4-8 and 4-9 include the PSTA
Page 69 and 70: Table 4-8 (Cont’d)Ridership Analy
Page 71 and 72: Table 4-9 (Cont’d)Ridership Analy
Page 73 and 74: Table 4-10 (Cont’d)Service Profil
Page 75 and 76: Demand-Response Transportation Oper
Page 77 and 78: Table 4-13PSTA Cost per Passenger T
Page 79 and 80: PERFORMANCE EVALUATION AND TRENDSA
Page 81 and 82: The following is a summary of the t
Page 83 and 84: Cost Efficiency - This is indicated
Page 85 and 86: Transit SystemJacksonvilleTransport
Page 87 and 88: Table 4-21Peer Review Analysis (Eff
Page 89 and 90: Figure 4-15 Figure 4-16Operating Ex
Page 91 and 92: SECTION 5MARKET RESEARCH AND PUBLIC
Page 93 and 94: 10. Travel Training/Travel Aids Pro
Page 95 and 96: improvements, and PSTA Board meetin
Page 97 and 98: on-board survey research in conjunc
Page 99: Pasco CountyEAST LAKE RDGulfofMexic
Page 103 and 104: Figure 5-3How would you travel if y
Page 105 and 106: Figure 5-6PSTA Service Satisfaction
Page 107 and 108: Questions 9 through 13 asked respon
Page 109 and 110: COMMITTEES AND WORKSHOPSA number of
Page 111 and 112: think about the issue at hand. Peop
Page 113 and 114: Figure 5-10Sample Index Card Illust
Page 115 and 116: Analysis of TAC PrioritiesPriority
Page 117 and 118: PSTA works closely with the TAC on
Page 119 and 120: SECTION 6SITUATION APPRAISAL AND NE
Page 121 and 122: Regional Maintenance Training Facil
Page 123 and 124: Other areas considered as viable lo
Page 125 and 126: Transit Security GrantsPSTA has bee
Page 127 and 128: Regional Transportation IssuesOn Ma
Page 129 and 130: Land UseAlthough much of the curren
Page 131 and 132: Implications - PSTA should prioriti
Page 133 and 134: Transit Network - The transit route
Page 135 and 136: increase 5.33 percent (from 44,413
Page 137 and 138: EAST LAKE DRBELCHER RDUS 19ACR 39SR
Page 139 and 140: Table 7-1Revenue-Constrained Plan -
Page 141 and 142: Figure 7-1Revenue-Constrained Plan
Page 143 and 144: Table 7-3Vision Plan - Operating Bu
Page 145 and 146: Table 7-4Vision Plan - Capital Budg
Page 147 and 148: Figure 7-6Vision Plan - Combined Op
Page 149 and 150: C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
Page 151 and 152:
C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
Page 153 and 154:
Fixed-Guideway Transit (Rail)As ind
Page 155 and 156:
million. Sales tax revenues are to
Page 157 and 158:
Table 7-625-Year Vision Plan - Capi
Page 159 and 160:
Millions$2,500$2,000Figure 7-925-Ye
Page 161 and 162:
PSTA REVENUE FLEET INVENTORYPSTA BU
Page 163 and 164:
PSTA SUPERVISOR AND SERVICE VEHICLE
Page 165 and 166:
12 YEAR SUPPORT VEHICLE REPLACEMENT
Page 167 and 168:
SECTION 5307 FORMULA FUNDSFY 2010 P
Page 169 and 170:
ADOPTED FY 2009 AMERICAN RECOVERY A
Page 171 and 172:
THREE-YEAR OPERATING BUDGET PROJECT
Page 173 and 174:
APPENDIX EFAREBOX RECOVERY REPORTTi
Page 175 and 176:
EFFECTIVE FARE CHANGESThe following
Page 177 and 178:
ApprovedFareModificationstobeeffect
Page 179 and 180:
Route58Route59Route74Route75Route79
Page 181 and 182:
HISTORY OF PSTASPECIAL LEGISLATIVE
Page 183 and 184:
APPENDIX HVision Plan Selected Capi
Page 185 and 186:
Table H-4Light Rail Station Costs*L
Page 187 and 188:
Third Penny for Pinellas, Local Inf
show all

DRAFT

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?