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DRAFT

FY 2020 - PSTA

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affected local communities in regard to the local match contribution needed for securing the ServiceDevelopment grant funds.Disability Ambassador Relations Transit Specialist (DARTS)To better meet the needs of the DART program, PSTA has committed staffing resources to serve as liaisonbetween the public, DART service users, PSTA staff, the TAC, and the PSTA Board. The specialist willassist DART applicants with travel training needs, application assistance needs, appeals process, and/orrecommendations for Personal Care Attendants (PCA). Additionally, the DARTS will serve as a conduit ofinformation to nursing homes, clinics, and other organizations that assist ADA-eligible persons. Suchinformation will include community outreach and presentations regarding DART eligibility certification and“Choice” services. Monthly reporting on outreach efforts and travel training will also be maintained by theDARTS. This specialist position enhances DART customer services with as needed, in-depth personalassistance and information.SITUATION APPRAISALThe requirements for a TDP major update include the need for a situation appraisal of the environment inwhich the transit agency operates. The purpose of this appraisal is to help develop an understanding of thePSTA transit operating environment in the context of the following elements: Regional transportation issues; Socioeconomic trends; Travel behavior; Land use; Public Involvement; and Technology.The assessment of these elements resulted in the identification of possible implications for PSTA. Theassessment and resulting implications are drawn from the following sources: Review of relevant plans, studies, and programs prepared at all levels of government (Section 2); Results of technical evaluation performed as part of the transit development planning process(throughout the TDP); Outcomes of discussions with PSTA staff and administration; and Input gathered through public involvement activities.Issues, trends, and implications are summarized for each of the major elements in the remainder of thissection.Tindale-Oliver & Associates, IncPinellas Suncoast Transit AuthoritySeptember 2010 6-8 Transit Development Plan

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