DRAFT

Questions 9 through 13 asked respondents to indicate their age, gender, ethnic heritage, work status, andannual household income. These demographics allow for the construction of a profile of the averageMedicaid bus pass recipient. Table 5-4 presents that average profile. For comparative purposes, theaverage profile of a PSTA bus rider is also presented in that table. Figure 5-9 displays the responses to allof the demographic questions for both the on-board survey and the Medicaid bus pass survey.Table 5-4Average PSTA Bus Rider and Medicaid Bus Pass User ProfilesCategoryAverage Medicaid Bus Pass UserDemographicAverage PSTA Bus RiderDemographicGender Male MaleEthnic Origin Caucasian CaucasianAge 47.9 39.1Work Status Unemployed EmployedAnnual Household Income $8,673 $19,611Medicaid Bus Pass User Survey General ConclusionThe following section summarizes salient conclusions drawn from the results of the Medicaid bus passsurvey. Notable differences between similar questions on the on-board survey are also noted. Although doctor and medical appointments are the most frequently referenced trip purpose (84%), 48percent and 25 percent of respondents also indicated using PSTA service to complete shopping andwork trips, respectively.Results to Questions 3 and 5 of the Medicaid bus pass user survey reveal that Medicaid bus passusers rely heavily upon this program to fulfill their transportation needs.More weekend service and more shelters are among the top three preferred service improvementsfrom the Medicaid bus pass survey and the on-board survey.Overall, Medicaid bus pass recipients are more satisfied with PSTA service than general PSTA busriders.The typical Medicaid bus pass recipient and PSTA bus rider share a similar gender and ethnic makeup.However, the typical Medicaid bus pass user tends to be older and works fewer hours per week.Tindale-Oliver & Associates, Inc.September 20105-17Pinellas Suncoast Transit AuthorityTransit Development Plan