DRAFT

14. PSTA Web Page: In February 2001, PSTA launched its website, www.PSTA.net. The site iscontinually updated with minutes of the monthly Board meeting, special events, employmentopportunities, planning, and financial reports. Surveys also have been provided where thepublic can provide feedback on proposed service modifications and route performance. Tripplanning is also now available 24 hours a day, 7 days a week through the PSTA website or byusing Google Transit and PSTA has extended web access to its services via a number ofsocial networking websites including Facebook, Twitter, and LinkedIn. Over 7.2 millionpeople visited the PSTA web page.15. Board Workshops: The PSTA Board of Directors meets in workshop sessions monthly for indepthreview of specific topics. These workshops provide an opportunity for more informalreview and discussion on topics including, but not limited to the following: Investment Strategies Vision Plan Updates Strategic Planning Bus Wraps/Advertising Proposed Operating and Capital Budgets Market Research16. Service Requests and Programmed Service Improvements: The PSTA website is utilizedto receive requests for new and improved transit services from passengers. Each request isreviewed by staff and a written or verbal response is provided to the passenger. The websitealso includes programmed service improvements, including those in the adopted ten-yearTransit Development Plan.17. Public Input: Each PSTA Board meeting includes an open forum where comments areprovided with respect to discussion topics not on the Board Agenda. Before the Board voteson any action item, public input is also solicited.18. Schedule Outlets: The PSTA Marketing Department serves 193 locations by providing routeschedules and system maps through the mail, and another 90 locations are directly served byMarketing Staff. These locations include hotels, motels, restaurants, governmental offices,private corporations, and tourist attractions.19. Bus Information: Each bus has interior ad cards that address topics such as passengerseating and assistance, fares, Employer’s Choice, Emergency Ride Home Program, serviceTindale-Oliver & Associates, Inc.September 20105-4Pinellas Suncoast Transit AuthorityTransit Development Plan