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Service Effectiveness - Improving the effectiveness of its service is an area that provides PSTA anopportunity for improvement. PSTA’s performance in this category may be a reflection of the operatingenvironment in which the agency operates. Ongoing efforts within the county to encourage more transitsupportivedevelopment may help to boost the number of passenger trips per revenue mile and passengertrips per revenue hour.Table 4-23Peer Review Analysis SummaryPerformance Indicators/MeasuresPercent Away From MeanIndicatorsPassenger trips 14.28%Revenue miles 35.94%Revenue Hours 30.44%Operating expense 11.04%Service SupplyVehicle miles per capita 26.07%Service EffectivenessPassenger trips per revenue mile -17.37%Passenger trips per revenue hour -11.58%Quality of ServiceRevenue miles between failures 16.14%Cost EfficiencyOperating expense per passenger trip -9.43%Operating expense per revenue mile -19.26%Operating expense per revenue hour -15.14%Operating RatioFarebox recovery 17.85%Tindale-Oliver & Associates, Inc.Pinellas Suncoast Transit AuthoritySeptember 2010 4-36 Transit Development Plan
SECTION 5MARKET RESEARCH AND PUBLIC INVOLVEMENTThis section includes the documentation of public involvement and market research efforts conducted as partof this TDP update. PSTA public involvement efforts typically involve focus groups, user group/advisorycommittees, workshops, and market research. Information gathered assists in the evaluation of existingservice and proposed service modifications and improvements. In addition to these efforts, PSTA conductsan ongoing community outreach program which consists of a variety of public outreach activities. Asummary of those activities are also included in this section.As part of the TDP update, PSTA also began a market research study consisting of an on-board survey andinterviews with major employers in the county. To date, the on-board survey is complete and a summary ofthe results of that effort is included herein.ON-GOING COMMUNITY OUTREACH PROGRAMPSTA has an extremely effective community outreach and liaison program. On-going efforts performed aspart of that outreach program are summarized below.1. Regional Funding/Service Coordination: PSTA staff has coordinated with HillsboroughArea Regional Transit (HART) and Pasco County Public Transportation (PCPT) on regionaltransit funding and services. The three agencies effectively share FTA Section 5307 formulafunding and jointly developed a Regional Job Access and Reverse Commute Program.2. Trolley Leases: Working with the cities of St. Petersburg, Gulfport, and Clearwater, PSTAestablished vehicle lease agreements and operator training for community-based transitservices. Each community operates trolley vehicles in accordance with a service plan,which accompanies each respective lease agreement. The PSTA regular bus system andthe trolley services operated by local governments are closely coordinated to provide theopportunity for travel connections, without service duplication.3. WorkNet Pinellas: Marketing staff works with case managers to provide PSTA informationrelevant to jobseekers and employers. Participation in WorkNet job fairs is ongoing. TDPspecificactivities coordinated with WorkNet Pinellas included participation by WorkNet staffin a TDP Service Priorities Workshop and the opportunity to review the Draft TDP and FinalTDP. PSTA is continuing to coordinate with WorkNet staff in regard to improving theTindale-Oliver & Associates, Inc.September 20105-1Pinellas Suncoast Transit AuthorityTransit Development Plan
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PINELLASSUNCOASTTRANSITAUTHORITYTra
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Map 3-9 Dwelling Unit Density by TA
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SECTION 1INTRODUCTIONThe Ten-Year T
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ORGANIZATION OF REPORTIn addition t
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Improve the project delivery proces
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Goal: Enrich quality of life and re
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High-Speed Rail (HSR)In April 2009,
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ooooPolicy 1.4.8: The MPO shall con
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According to the Transportation Ele
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were appointed to the PAC by the PS
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SECTION 3STUDY AREA CONDITIONS AND
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ANCLOTE RDUS 19ABELCHER RDPASS A GR
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Auto OwnershipBased on the 2000 Cen
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Table 3-4Major Private and Public E
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ANCLOTE RDUS 19ABELCHER RDPASS A GR
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Transportation Disadvantaged Popula
Page 39 and 40: ANCLOTE RDUS 19ABELCHER RDPASS A GR
Page 41 and 42: EAST LAKE DRBELCHER RDUS 19ACR 39SR
Page 43 and 44: Major Trip GeneratorsThe major trip
Page 45 and 46: Developments of Regional ImpactDeve
Page 47 and 48: DRI # Project Name Local Govt.15715
Page 49 and 50: COMMUTING PATTERNSThe 2000 Census p
Page 51 and 52: Figure 3-6 Figure 3-7% Roadways Abo
Page 53 and 54: PopulationPinellas County populatio
Page 55 and 56: SECTION 4EXISTING PSTA SERVICE LEVE
Page 57 and 58: BELCHER RDUS 19ACR 39SR 58062ND ST
Page 59 and 60: PSTA FacilitiesIn 2005, PSTA moved
Page 61 and 62: Table 4-3PSTA Bus Fleet InventoryMa
Page 63 and 64: Table 4-4 (continued)Inventory of T
Page 65 and 66: OPERATING STATISTICSThe current ope
Page 67 and 68: Tables 4-8 and 4-9 include the PSTA
Page 69 and 70: Table 4-8 (Cont’d)Ridership Analy
Page 71 and 72: Table 4-9 (Cont’d)Ridership Analy
Page 73 and 74: Table 4-10 (Cont’d)Service Profil
Page 75 and 76: Demand-Response Transportation Oper
Page 77 and 78: Table 4-13PSTA Cost per Passenger T
Page 79 and 80: PERFORMANCE EVALUATION AND TRENDSA
Page 81 and 82: The following is a summary of the t
Page 83 and 84: Cost Efficiency - This is indicated
Page 85 and 86: Transit SystemJacksonvilleTransport
Page 87 and 88: Table 4-21Peer Review Analysis (Eff
Page 89: Figure 4-15 Figure 4-16Operating Ex
Page 93 and 94: 10. Travel Training/Travel Aids Pro
Page 95 and 96: improvements, and PSTA Board meetin
Page 97 and 98: on-board survey research in conjunc
Page 99 and 100: Pasco CountyEAST LAKE RDGulfofMexic
Page 101 and 102: Figure 5-1Reason for Using Medicaid
Page 103 and 104: Figure 5-3How would you travel if y
Page 105 and 106: Figure 5-6PSTA Service Satisfaction
Page 107 and 108: Questions 9 through 13 asked respon
Page 109 and 110: COMMITTEES AND WORKSHOPSA number of
Page 111 and 112: think about the issue at hand. Peop
Page 113 and 114: Figure 5-10Sample Index Card Illust
Page 115 and 116: Analysis of TAC PrioritiesPriority
Page 117 and 118: PSTA works closely with the TAC on
Page 119 and 120: SECTION 6SITUATION APPRAISAL AND NE
Page 121 and 122: Regional Maintenance Training Facil
Page 123 and 124: Other areas considered as viable lo
Page 125 and 126: Transit Security GrantsPSTA has bee
Page 127 and 128: Regional Transportation IssuesOn Ma
Page 129 and 130: Land UseAlthough much of the curren
Page 131 and 132: Implications - PSTA should prioriti
Page 133 and 134: Transit Network - The transit route
Page 135 and 136: increase 5.33 percent (from 44,413
Page 137 and 138: EAST LAKE DRBELCHER RDUS 19ACR 39SR
Page 139 and 140: Table 7-1Revenue-Constrained Plan -
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Figure 7-1Revenue-Constrained Plan
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Table 7-3Vision Plan - Operating Bu
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Table 7-4Vision Plan - Capital Budg
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Figure 7-6Vision Plan - Combined Op
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C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
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C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
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Fixed-Guideway Transit (Rail)As ind
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million. Sales tax revenues are to
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Table 7-625-Year Vision Plan - Capi
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Millions$2,500$2,000Figure 7-925-Ye
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PSTA REVENUE FLEET INVENTORYPSTA BU
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PSTA SUPERVISOR AND SERVICE VEHICLE
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12 YEAR SUPPORT VEHICLE REPLACEMENT
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SECTION 5307 FORMULA FUNDSFY 2010 P
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ADOPTED FY 2009 AMERICAN RECOVERY A
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THREE-YEAR OPERATING BUDGET PROJECT
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APPENDIX EFAREBOX RECOVERY REPORTTi
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EFFECTIVE FARE CHANGESThe following
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ApprovedFareModificationstobeeffect
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Route58Route59Route74Route75Route79
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HISTORY OF PSTASPECIAL LEGISLATIVE
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APPENDIX HVision Plan Selected Capi
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Table H-4Light Rail Station Costs*L
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Third Penny for Pinellas, Local Inf
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