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Question 5 was an open-ended question that asked respondents how the Medicaid bus pass program hasimproved their ability to travel throughout the county. For analysis purposes, answers to this question wereorganized into three categories. Those three categories include “Makes travel throughout the countypossible,” “Makes travel throughout the county easier,” and “Other.” The results to this question are shownin Figure 5-5.Figure 5-5Ability to Travel Throughout CountyOther29%Makes travelthroughout countypossible38%Makes travelthroughout countyeasier33%Section B: Customer ServiceQuestion 6 on the survey asked respondents to rate PSTA service. Respondents were given a list of eightservice-related criteria to rate as either “Very Poor,” “Poor,” “Fair,” “Good,” or “Very Good.” Therespondents could select their response by circling a number from 1 to 5, with 1 being “Very Unsatisfied”and 5 being “Very Satisfied.” The ratings of all the respondents were then averaged to obtain a final scorefor each criterion. The highest scores were given to bus safety, bus operator’s courtesy, and buscleanliness. Each of those categories received average rating scores above 4.0. The quality of shelter andshade at bus stops, transfer timing, temperature on the bus, and service frequency each received ratingsbelow 4.0. The final criterion, the rider’s overall satisfaction with PSTA service received an average scoreof 4.3. Figure 5-6 shows all eight categories and their respective average rating scores.Tindale-Oliver & Associates, Inc.September 20105-14Pinellas Suncoast Transit AuthorityTransit Development Plan
Figure 5-6PSTA Service Satisfaction RatingsBus safetyOverall satisfactionBus operator's courtesyBus Cleanliness4.34.34.24.1Frequency of busesTemperature on the bus3.63.6Transfer timing3.4Shade or shelter quality at bus stop3.00.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0For Question 7, respondents were asked to select from a list of twelve potential improvements that theybelieve are the three most important improvements for PSTA to implement. In addition, a blank space wasprovided on the survey as a response category so that respondents could state their own improvement, ifneeded. Figure 5-7 displays the results to the service improvements questions for both the Medicaidsurvey and the on-board survey. More weekend service and more shelters are among the top threeimprovements for both surveys.Section C: About YouIn Question 8, respondents were asked to indicate the number of hours they usually work each week andtheir employment status. Figures 5-8 and 5-9 present the results to this question. In addition, acomparison with results from the on-board survey is also show in those figures.Tindale-Oliver & Associates, Inc.September 20105-15Pinellas Suncoast Transit AuthorityTransit Development Plan
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PINELLASSUNCOASTTRANSITAUTHORITYTra
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Map 3-9 Dwelling Unit Density by TA
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SECTION 1INTRODUCTIONThe Ten-Year T
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ORGANIZATION OF REPORTIn addition t
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Improve the project delivery proces
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Goal: Enrich quality of life and re
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High-Speed Rail (HSR)In April 2009,
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ooooPolicy 1.4.8: The MPO shall con
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According to the Transportation Ele
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were appointed to the PAC by the PS
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SECTION 3STUDY AREA CONDITIONS AND
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ANCLOTE RDUS 19ABELCHER RDPASS A GR
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Auto OwnershipBased on the 2000 Cen
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Table 3-4Major Private and Public E
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Transportation Disadvantaged Popula
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EAST LAKE DRBELCHER RDUS 19ACR 39SR
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Major Trip GeneratorsThe major trip
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Developments of Regional ImpactDeve
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DRI # Project Name Local Govt.15715
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COMMUTING PATTERNSThe 2000 Census p
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Figure 3-6 Figure 3-7% Roadways Abo
Page 53 and 54: PopulationPinellas County populatio
Page 55 and 56: SECTION 4EXISTING PSTA SERVICE LEVE
Page 57 and 58: BELCHER RDUS 19ACR 39SR 58062ND ST
Page 59 and 60: PSTA FacilitiesIn 2005, PSTA moved
Page 61 and 62: Table 4-3PSTA Bus Fleet InventoryMa
Page 63 and 64: Table 4-4 (continued)Inventory of T
Page 65 and 66: OPERATING STATISTICSThe current ope
Page 67 and 68: Tables 4-8 and 4-9 include the PSTA
Page 69 and 70: Table 4-8 (Cont’d)Ridership Analy
Page 71 and 72: Table 4-9 (Cont’d)Ridership Analy
Page 73 and 74: Table 4-10 (Cont’d)Service Profil
Page 75 and 76: Demand-Response Transportation Oper
Page 77 and 78: Table 4-13PSTA Cost per Passenger T
Page 79 and 80: PERFORMANCE EVALUATION AND TRENDSA
Page 81 and 82: The following is a summary of the t
Page 83 and 84: Cost Efficiency - This is indicated
Page 85 and 86: Transit SystemJacksonvilleTransport
Page 87 and 88: Table 4-21Peer Review Analysis (Eff
Page 89 and 90: Figure 4-15 Figure 4-16Operating Ex
Page 91 and 92: SECTION 5MARKET RESEARCH AND PUBLIC
Page 93 and 94: 10. Travel Training/Travel Aids Pro
Page 95 and 96: improvements, and PSTA Board meetin
Page 97 and 98: on-board survey research in conjunc
Page 99 and 100: Pasco CountyEAST LAKE RDGulfofMexic
Page 101 and 102: Figure 5-1Reason for Using Medicaid
Page 103: Figure 5-3How would you travel if y
Page 107 and 108: Questions 9 through 13 asked respon
Page 109 and 110: COMMITTEES AND WORKSHOPSA number of
Page 111 and 112: think about the issue at hand. Peop
Page 113 and 114: Figure 5-10Sample Index Card Illust
Page 115 and 116: Analysis of TAC PrioritiesPriority
Page 117 and 118: PSTA works closely with the TAC on
Page 119 and 120: SECTION 6SITUATION APPRAISAL AND NE
Page 121 and 122: Regional Maintenance Training Facil
Page 123 and 124: Other areas considered as viable lo
Page 125 and 126: Transit Security GrantsPSTA has bee
Page 127 and 128: Regional Transportation IssuesOn Ma
Page 129 and 130: Land UseAlthough much of the curren
Page 131 and 132: Implications - PSTA should prioriti
Page 133 and 134: Transit Network - The transit route
Page 135 and 136: increase 5.33 percent (from 44,413
Page 137 and 138: EAST LAKE DRBELCHER RDUS 19ACR 39SR
Page 139 and 140: Table 7-1Revenue-Constrained Plan -
Page 141 and 142: Figure 7-1Revenue-Constrained Plan
Page 143 and 144: Table 7-3Vision Plan - Operating Bu
Page 145 and 146: Table 7-4Vision Plan - Capital Budg
Page 147 and 148: Figure 7-6Vision Plan - Combined Op
Page 149 and 150: C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
Page 151 and 152: C.R. 77 (ROWAN)N.SUNCOASTTROUBLE CR
Page 153 and 154: Fixed-Guideway Transit (Rail)As ind
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million. Sales tax revenues are to
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Table 7-625-Year Vision Plan - Capi
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Millions$2,500$2,000Figure 7-925-Ye
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PSTA REVENUE FLEET INVENTORYPSTA BU
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PSTA SUPERVISOR AND SERVICE VEHICLE
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12 YEAR SUPPORT VEHICLE REPLACEMENT
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SECTION 5307 FORMULA FUNDSFY 2010 P
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ADOPTED FY 2009 AMERICAN RECOVERY A
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THREE-YEAR OPERATING BUDGET PROJECT
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APPENDIX EFAREBOX RECOVERY REPORTTi
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EFFECTIVE FARE CHANGESThe following
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ApprovedFareModificationstobeeffect
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Route58Route59Route74Route75Route79
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HISTORY OF PSTASPECIAL LEGISLATIVE
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APPENDIX HVision Plan Selected Capi
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Table H-4Light Rail Station Costs*L
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Third Penny for Pinellas, Local Inf
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