DRAFT

update then were discussed in terms of PSTA’s progress to date in addressing the indicated needs. Forexample, with regard to the indicated need for more marketing to neighborhood associations and schools,PSTA has increased levels of neighborhood marketing and improved coordination with local schools.The workshop process then was discussed with the TAC. The basic process that was used to facilitate theworkshop is the Nominal Group Technique (NGT). The NGT process is designed to organize meetings in amanner that maximizes productivity. This process balances and increases participation. The NGT processis best suited for small group meetings designed for fact-finding, idea generation, or the search of problemsor solutions.Table 5-5Previous TAC Workshop Priorities2003-2004 More Frequent Service on Selected Routes Later Evening Service on Selected Routes More Equipment (Buses) Rules Enforcement for Passengers Expanded Express Bus Service2005-2009 Later Evening Service Customer Service Improvements Varied Marketing Techniques Improved Transfer Issues Increase/Improve Bus Stop Infrastructure2008-2012 More Weekend/Sunday Service More Marketing to Neighborhood Associations and Schools Implementation of HOV lanes Opportunities for Storage Space on Buses More Park-and-Ride Facilities2009-2018More Frequent ServiceExpanded Service Hours5-Minute Headways on Top 10 RoutesMore Express RoutesReallocate BRT Resources to Local ServiceThe NGT was developed to counter the problems often experienced in group meetings that prevent theinclusion of everyone’s ideas. This technique reduces the social and psychological dynamics of groupbehavior that are normally encountered. Examples of these sorts of problems include: a few individualsdominating the discussion, too many participants just listening, and few people taking the time to actuallyTindale-Oliver & Associates, Inc.September 20105-20Pinellas Suncoast Transit AuthorityTransit Development Plan