DRAFT

Figure 4-15 Figure 4-16Operating Expense Per Revenue Hours Farebox Recovery (%)BTCTABTCTAHARTHARTJTAPalmTr anMeanJTAPalmTr anMeanRCTARCTAMATAMATAGRTCGRTCPSTAPSTA76.00 80.00 84.00 88.00 92.00 96.00 100.00 104.00 108.00 112.00 116.0012.00 15.00 18.00 21.00 24.00 27.00 30.00The following is a summary of peer review results of efficiency measures presented in Table 4-19 andFigures through 4-23 to 4-16.Operating expense per passenger trip for PSTA is 9.4 percent below the peer group mean.Operating expense per revenue mile is below the peer group average by 19.3 percent.Operating expense per revenue hour is also below the peer group mean, at 15.1 percent below thepeer group average.PSTA achieves very good farebox recovery, at nearly 18 percent above the peer group mean.Summary Results of Peer Review AnalysisTable 4-24 provides a summary of the peer review analysis for PSTA. The table includes eachperformance measure, as well as the percent away from the peer group mean that PSTA stands. Thefollowing strengths and opportunities were identified for PSTA based on the peer review.Cost Efficiency - This is indicated as strength, since operating expense per passenger trip, operatingexpense per revenue hour and operating expense per revenue mile are below the mean for the peer group.Service Supply – PSTA vehicle miles per capita are well above the mean for the peer group.Operating Ratio – PSTA’s farebox recovery ratio of 22 percent is also well above the mean (19%) for thepeer group. PSTA effectively maintains farebox revenues that support the level of operating services beingprovided.Quality of Service - This area is also indicated as a strength. PSTA’s efforts in reducing the average age oftheir fleet is reflected in the number revenue miles between roadcalls and failures.Tindale-Oliver & Associates, Inc.Pinellas Suncoast Transit AuthoritySeptember 2010 4-35 Transit Development Plan