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eWON Family - eWON Support

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10 Appendix<br />

10.1 Access to the <strong>eWON</strong> Technical <strong>Support</strong><br />

General Reference Guide Appendix<br />

An <strong>eWON</strong> technical support is provided on our Web site (http://www.ewon.biz/). Just fill in the support request sheet (/<strong>Support</strong>/<strong>Support</strong> request),<br />

or send your problem description to support@ewon.biz. Our support team will provide you technical information to help you solving any issue you<br />

could encounter to configure your <strong>eWON</strong> (even if we think that this User Manual answers the more exhaustively as possible to such questions),<br />

or to integrate it or collecting information on your industrial networks.<br />

10.2 <strong>eWON</strong> configuration and files storage<br />

This chapter explains how the data storage is organized in the <strong>eWON</strong>.<br />

10.2.1 Flash file system<br />

The <strong>eWON</strong> uses a flash file system that uses a 8, 16 or 32 MBytes flash area.<br />

The following files are saved in this flash file system:<br />

Flash Memory <strong>eWON</strong> types<br />

8 MB<br />

16 MB<br />

32 MB<br />

• <strong>eWON</strong>500<br />

• <strong>eWON</strong>x001<br />

• <strong>eWON</strong>4002<br />

• <strong>eWON</strong>x005<br />

• <strong>eWON</strong>x101<br />

• <strong>eWON</strong>4102<br />

• <strong>eWON</strong>x005CD<br />

• <strong>eWON</strong>x104<br />

Table 185: Flash memory vs <strong>eWON</strong> type<br />

File Type Max Size Description<br />

Configuration<br />

(Except COM<br />

configuration)<br />

256K<br />

Program 128K Script program<br />

/usr directory<br />

1 to 3 MB<br />

4 to 6 MB<br />

14 to 16 MB<br />

Event file C 128K Event file<br />

Alarm History C 128K<br />

Historical logging C<br />

16384, 73728 or<br />

139264 points<br />

Configuration file:<br />

• System setup<br />

• Pages setup<br />

• IO Servers setup<br />

• Tags setup<br />

• Users setup<br />

Note: The content of the COM setup page is not saved here<br />

Content of the whole /usr directory and its subdirectories. The size of<br />

the /usr directory can be defined by the user since version 4<br />

Alarm history file<br />

Max number of alarm history: 8192<br />

Historical logging file<br />

Table 186: Flash file system - files type and size<br />

Important:<br />

“C” file type means that the file is a circular file. This kind of file has 2 sizes, the standard size and the maximum size. When the<br />

maximum size is reached, the oldest 64K of data are erased and new data starts to be written. This means that the actual size of<br />

data that has to be considered for a circular file is the standard size, because the maximum size is not permanent.<br />

Formatting the Flash file system means erasing all the data in these files.<br />

RG-001-0-EN ver 1.6 <strong>eWON</strong>® - 22/06/2009 - ©ACT'L sa Page 199

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