eWON Family - eWON Support

3.3.3 Diagnosis
3.3.3.1 Overview
General Reference Guide eWON Configuration
This part of eWON configuration allows you to fine-tune the way you monitor the eWON, concerning the events,
that gives the user the ability to diagnose quickly and efficiently any trouble that could happen.
The second choice in the Diagnostic menu is PPP Dump, which allows you to log the history of any PPP
communication to and from eWON.
Since Firmware 5.4s4, a Debug page allows the activation of debug information for Serial Ports or ADSL.
3.3.3.2 Events logging
Event logging Configuration gives you the ability to define the reporting level you want to get a diagnostic from most important part from eWON's
features.
The three different reporting levels that can be defined are:
Trace The events with level "Trace", "Warning" and "Error" will be logged
Warning The events with level "Warning" and "Error" will be logged
Error Only the critical events will be logged
Table 14: reporting levels - explanations
Warning: If for example you define the "Error" reporting level for "IP communication", then you won't be able to retrieve the
reporting information concerning the "Warning" and "Trace" levels in the events log file. This means that you have to know exactly
what are the eWON features you want to keep an eye about potential issues or not.
Figure 20: Event logging configuration page
RG-001-0-EN ver 1.6 eWON® - 22/06/2009 - ©ACT'L sa Page 23