eWON Family - eWON Support

Select next server in case of
error
Reset modem after
Minimum GPRS connection
duration
Reset GPRS modem after
Allocated Budget
Reset budget period
Current period budget
Current VOL IN/OUT info
Reset
Click on the Update button when you have filled this part of the eWON configuration.
General Reference Guide eWON Configuration
When the call to a server failed, you can choose the behavior of the next call.
eWON will be configured to:
• Use last valid server
• Always return to server 1
• Use only server 1
• Use only server 2
Consider this parameter like a Watchdog parameter. To avoid eWON to stay stucked due to
any modem reason, you can use this parameter to force a reset of the modem after xxx
outgoing calls failure.
Only available on eWON with GPRS modem.
Time in seconds: if the GPRS dial-out connection is shorter than this time, the connection is
considered as ERROR.
If set to “-1”, this time is not tested (default value = 4).
See "Note: GPRS modem connection error management" on page 39.
Only available on eWON with GPRS modem.
Maximum number of GPRS connection ERROR accepted before the modem is reset
(default value = 5).
See "Note: GPRS modem connection error management" on page 39.
This is the allocated time budget for outgoing calls. When a communication initiated by the
eWON is in progress, the current period budget (remaining time) is reduced.
When all the time budget is used, the eWON cannot make outgoing call.
This is the time allowed in order to use the budget. After the call period is over, a new period
is started and the new period timer is reset to this value. In the above example, this means
that the current budget period is reset to 24 hours each 168 hours. The reset period is
restored to its value each time one of the three configuration fields is modified.
This is the remaining call budget for the current period, expressed in hours:min:sec. A new
budget can be provided; this restarts a new reset period. For example, in the above example
24 hours are remaining, if we force 100 hours as call budget, the reset period is reset. This
means that for the newly started period, 100 hours are allocated. A new period will start again
in a delay of 168 hours.
Information: counters of volume transmitted (IN and OUT)
You can reset it by checking the ‘Reset’ box.
Table 30: outgoing calls configuration controls
Note: GPRS modem connection error management
The “Minimum GPRS connection duration” and the “Reset GPRS modem after“ parameters have been added to monitor problems with GSM-
GPRS connection.
In case these problems occur, the result can be a short or unsuccessful PPP connection. In that case the Dialout Out to server works (CONNECT
message received from the modem), then the PPP negociation starts and then:
1. either the PPP connection starts
2. or the LCP negociation fails
but in any case the connection is short (less than 2 to 4 seconds).
In the first case above, a message is logged in the events.txt file saying:
eppp-Open client connection
eppp-Close client connection (Cnxtime: 0 S. [2])
In the second case, the PPP connection does not start, but a message is logged in the events.txt file saying
eppp-PPP negociation failed. (user/password/pap-chap)
The problem may be due to a bad configuration of APN,user,password, authentication mode (CHAP, PAP), but it can also be due to a GSM
problem for doing an “Attach” to the GPRS.
In that case, it may be required to reset the modem to help it recover.
REM1: these test only apply to GPRS connection, if username or password is invalid for another type of dial-out, the modem will not be reset.
REM2:
eppp-PPP negociation failed. (user/password/pap-chap)
The above message is generated for any type of dial-out that50 fails before PPP connection goes online.
RG-001-0-EN ver 1.6 eWON® - 22/06/2009 - ©ACT'L sa Page 39