04.02.2013 Views

INTERNATIONAL - Perpustakaan Universitas Mercubuana

INTERNATIONAL - Perpustakaan Universitas Mercubuana

INTERNATIONAL - Perpustakaan Universitas Mercubuana

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Brand leverage<br />

diagnostics<br />

Awareness & Usage<br />

Behaviour<br />

Catatan untuk Awareness:<br />

• TOM 1 = Top of Mind 1 = Airline yang pertama kali disebut oleh responden<br />

• TOM 2 = Top of Mind 2 = Airline kedua yang disebut oleh responden<br />

• Unaided = Responden dapat menyebutkan nama airline tanpa dibantu oleh surveyor<br />

• Aided = Surveyor membantu responden untuk mengenali airline tersebut<br />

29 Prepared by JKTCMR - TD

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!