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Against the Wind - National Air Traffic Controllers Association

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Picketers congregated on <strong>the</strong> driveway of <strong>the</strong><br />

fire station across <strong>the</strong> street from Chicago Center in<br />

suburban Aurora, Illinois, shouting at co-workers<br />

and running out to kick <strong>the</strong> tires of <strong>the</strong>ir cars. At<br />

Houston Center, some 140 strikers yelled and waved<br />

signs while clustered along <strong>the</strong> grassy median of busy<br />

JFK Boulevard in front of <strong>the</strong> facility. At Salt Lake<br />

Center, managers stood on <strong>the</strong> roof, peered through<br />

binoculars, and wrote down picketers’ names.<br />

The tension outside yielded to different, yet<br />

equally charged, emotions inside. Some strikebreakers<br />

fretted about dealing with <strong>the</strong>ir colleagues<br />

when <strong>the</strong>y came back. O<strong>the</strong>rs were glad to be rid of<br />

<strong>the</strong>m—even if only temporarily. The stress during<br />

<strong>the</strong> preceding months, fueled by peer pressure and<br />

uncertainty, had swelled like a volcano on <strong>the</strong> verge<br />

of eruption.<br />

Yet, <strong>the</strong> strike resulted in one very pleasant<br />

consequence for those on <strong>the</strong> job. As never before,<br />

controllers, managers, staff specialists, and <strong>Air</strong>ways<br />

Facilities technicians set aside antagonism, pettiness,<br />

and class distinctions. Instead, <strong>the</strong>y banded toge<strong>the</strong>r<br />

with a sorely needed esprit de corps to keep <strong>the</strong> traffic<br />

moving.<br />

“For <strong>the</strong> first week, people were just operating<br />

on guts,” says Howie Barte, a controller at Quonset<br />

TRACON, south of Providence, Rhode Island. “It was<br />

<strong>the</strong> Alamo and we were loving it.”<br />

Initially, traffic was relatively light, leading one<br />

4<br />

Sep.<br />

The FAA announces it will hire about 1,500 temporary workers, including<br />

furloughed airline pilots, to serve as flight data assistants and perform<br />

o<strong>the</strong>r controller support functions.<br />

wag to declare: “We’re going to have one-state separation<br />

between airplanes.”<br />

To handle <strong>the</strong> gradual resumption of flights,<br />

bosses turned pragmatic and abandoned cumbersome<br />

operating procedures. Ra<strong>the</strong>r than haranguing<br />

controllers about phraseology errors, managers did<br />

whatever <strong>the</strong>y could to help, even ordering in food.<br />

Indeed, coffee and snacks were verboten in control<br />

rooms before <strong>the</strong> strike. Now <strong>the</strong>y were a necessity.<br />

The only breaks <strong>the</strong> skeletal work force enjoyed were<br />

dashes to <strong>the</strong> restroom. O<strong>the</strong>r rules were relaxed and<br />

Chapter 2: Opportunity Lost<br />

Japphire<br />

Houston Center: Nearly all of <strong>the</strong> FAA’s en route centers were built from <strong>the</strong> same cookie-cutter blueprint. The agency<br />

opted for a different design at its Houston facility, however, due to <strong>the</strong> influence of Lady Bird Johnson.<br />

33

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