Executive Coaching - A Guide For The HR Professional.pdf

94 EXECUTIVE COACHING
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potential and in the efficacy of the coaching process. If the boss isn’t
a believer, it’ll be hard for him or her to communicate in positive
tones. If the boss thinks of it as a long shot, something that should
be kept secret, the organization will pick up negative signals. If the
boss is optimistic and sees coaching as an investment, that will help
the overall effort.
Summary
In this chapter, you have learned more about the boss’s role in
the coaching process. This role may include identifying the need for
coaching, initiating the coaching arrangement, providing information,
offering feedback and rewarding progress, and providing the
budget for the coach. You have gained an appreciation of the boss’s
pivotal role in creating the case for change and defining the standards
for good performance. You have seen that you have a role in
encouraging the boss to take the time to define the strategic goals
of the business unit, to offer observations and feedback, and to
reward the client’s progress. Finally, you have seen the value in insuring
that the boss’s observations of the client’s behavior changes are
communicated to the coach and to the client.
In the next chapter, you will gain a greater understanding of the
activities that are the coach’s responsibility. This knowledge will
position you as the liaison between the coach and the organization.