Executive Coaching - A Guide For The HR Professional.pdf

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218 ABOUT THE AUTHORS ............................ Dr. Lee is on the adjunct faculty of the Milano Graduate School of New School University and Baruch College, CUNY, where he is also a senior fellow with the Zicklin Leadership Initiative. He teaches courses on executive coaching and is the director of the iCoachNewYork training program. He is on the faculty of the International Centre for the Study of Coaching, based at Middlesex University, London. His Ph.D., from Case Western Reserve University, is in I/O psychology. Dr. Lee is a member of the Society for Industrial-Organizational Psychology and of the NTL Institute.
Index ................................. A Action learning, 13 Action planning: coaching use of instructional simulations and, 119; common elements of, 53–55; time for, 52–53 Action plans: creating, 54–55; evaluation using outcomes of, 58; executive development programs use of, 115. See also Long-term development plans Adult learning. See Learning Anxiety sources, 78–80 Assessments: of attainment of stated goals, 75–76; coaching electronically, 60; contracting phase, 46–52; of diverse workplace, 124; executive development programs use of, 115; of how well changes are going, 92–93; interviews as part of, 47; multi-rater feedback (or 360- degree feedback), 47–52 Assimilation coaching: common issues of, 108–109; increasing interest in benefits of, 107; multi-rater feedback used in, 109–110 Attitude surveys, 48, 57 Authenticity issues, 35 B Behaviors: experimenting with new, 53–54; exploring for alternative, 53 Boss: assessing how well changes are going, 92–93; authorizing the coaching, 90–91; client responsibility to, 83–84; communication between coach and, 96–97; creating case for change, 89–90; helping overall effort task of, 93–94; observations provided by, 92; performance expectations identified by, 91–92; success defined by, 90 Business events (1990s), 111–112 C Career counselors, 25 Certified Coach, 30–31 Chariots of Fire (film), 9 Clients: assimilation coaching of, 107–110; coaching cross-cultural, 118–119; continual feedback provided to HR professional by, 74–75; executive development programs and coaching of, 112–115; HR professional support of, 69; normal anxieties suffered by, 78–80; observed during coaching process, 48; relevant data shared with coach, 73; repatriation of, 118; responsibility to boss and HR person, 83–84; taking responsibility role by, 81–82; time commitment by, 83; working to help in selecting the coach, 33–34. See also Coach-client relationship; Performance Coach selection: certification as factor in, 30–31; chemistry element of, 29, 42; different forms of, 28; for diverse 219 ....
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About This Book Why is this topic i
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About Pfeiffer Pfeiffer serves the
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Copyright © 2005 by John Wiley & S
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viii CONTENTS ................. Sec
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Acknowledgments ...................
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2 INTRODUCTION ....................
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4 INTRODUCTION ....................
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6 EXECUTIVE COACHING ..............
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1 .................................
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Table 1.1 Driving Forces Behind Org
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• “Formally contracted” means
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What Is Coaching? 15 ..............
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2 .................................
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When Is It Appropriate to Use Coach
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a “safe” environment in which t
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3 .................................
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eferences. It’s easier to get ref
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coaches do not have this certificat
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• Develops plans; establishes and
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How Do You Select a Coach? 35 .....
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Clearly, the internal coach should
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A final topic of possible interest
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4 .................................
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• A starting and possible ending
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What Are the Steps in the Coaching
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64 EXECUTIVE COACHING .............
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What Is the Boss’s Role? 91 .....
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What Is the Boss’s Role? 93 .....
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What Is the Coach’s Role? 97 ....
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What Is the Coach’s Role? 99 ....
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serves as the catalyst in helping t
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What Is the Coach’s Role? 103 ...
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106 EXECUTIVE COACHING ............
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11 ................................
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Multi-Cultural Issues 119 .........
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Multi-Cultural Issues 121 .........
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tests—that I was smart, worth som
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Howard’s Story 135 ..............
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David’s Story 139 ...............
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David’s Story 141 ...............
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Carter’s Story 151 ..............
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• Is there flexibility in the pro
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