Executive Coaching - A Guide For The HR Professional.pdf

Executive Breakaway Section 193
.................................
sources can be very helpful to the coach, particularly at
the start of a coaching program, because it provides
insight into how you, the client, are being perceived by
various parts of the organization.
• Observations of you, the client. Experienced coaches
have skills in observing and recording behavior, and
the information gathered from direct observations of
you during meetings, phone calls, and presentations
can be very useful. The coach may also ask to see written
materials from you such as emails. All of this can
provide powerful real-world data, especially when
combined with data from assessments.
How much historical data to include? This depends on the
nature of your issues. It can be really helpful for the coach to
understand client behaviors that may have a long history. And it
can be helpful for you to reflect back and gain greater selfawareness
and insight. However, the focus of the coaching should
be on how the behavior will become more adaptive in the present
and future.
What You Should Know About Multi-Rater Feedback
Multi-rater feedback can be used to support coaching, either to help
a client develop his or her potential or to address a performance
concern. Such data can be useful for identifying development needs
of future leaders. It is helpful for communicating behaviors consistent
with new organizational values or principles or to provide
senior leaders with valid data so they can make fine-tuned adjustments
to their leadership styles. Typically, results are shared only
with a client, who now “owns” the data.
Executive Coaching. Copyright © 2005 by John Wiley & Sons, Inc. Reproduced by
permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com