Executive Coaching - A Guide For The HR Professional.pdf

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Copyright © 2005 by John Wiley & Sons, Inc. Published by Pfeiffer An Imprint of Wiley. 989 Market Street, San Francisco, CA 94103-1741 www.pfeiffer.com Except as noted specifically below, no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750- 8400, fax 978-646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, e-mail: permcoordinator@wiley.com. Certain pages from this book are designed for use in a group setting and may be reproduced for educational/training activities. These pages are designated by the appearance of the following copyright notice at the foot of the page: Executive Coaching. Copyright © 2005 by John Wiley & Sons, Inc. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com This notice must appear on all reproductions as printed. This free permission is limited to the paper reproduction of such materials for educational/training events. It does not allow for systematic or large-scale reproduction or distribution (more than 100 copies per page, per year), electronic reproduction or inclusion in any publications offered for sale or used for commercial purposes—none of which may be done without prior written permission of the Publisher. For additional copies/bulk purchases of this book in the U.S. please contact 800-274-4434. Pfeiffer books and products are available through most bookstores. To contact Pfeiffer directly call our Customer Care Department within the U.S. at 800-274-4434, outside the U.S. at 317-572-3985 or fax 317-572-4002 or visit www.pfeiffer.com. Pfeiffer also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Printed in the United States of America ISBN: 0-7879-7301-7 Library of Congress Cataloging-in-Publication Data Valerio, Anna Marie Executive coaching: a guide for the HR professional / Anna Marie Valerio, Robert J. Lee. p. cm. Includes bibliographical references and index. ISBN 0-7879-7301-7 (alk. paper) 1. Executive coaching. I. Lee, Robert J., 1939- II. Title. HD30.4V35 2005 658.4'07124—dc22 2004014812 Acquiring Editor: Matthew Davis Director of Development: Kathleen Dolan Davies Developmental Editor: Susan Rachmeler Editor: Rebecca Taff Printed in the United States of America Printing 10 9 8 7 6 5 4 3 2 1 Senior Production Editor: Dawn Kilgore Manufacturing Supervisor: Bill Matherly Marketing Manager: Jeanenne Ray:
Contents ................................. Introduction: Getting the Most from This Resource 1 Section I: Coaching as a Service 5 Chapter 1 What Is Coaching? 9 Chapter 2 When Is It Appropriate to Use Coaching? 17 Chapter 3 How Do You Select a Coach? 27 Chapter 4 What Are the Steps in the 41 Coaching Process? Section II: The Roles Involved in Coaching 63 Chapter 5 What Is the Role of the HR Professional? 65 Chapter 6 What Is the Client’s Role? 77 Chapter 7 What Is the Boss’s Role? 89 Chapter 8 What Is the Coach’s Role? 95 Section III: Special Topics 105 Chapter 9 Assimilation Coaching 107 Chapter 10 Executive Development and Coaching 111 Chapter 11 Multi-Cultural Issues 117 Chapter 12 Coaching and Diversity 123 vii ....
Page 3 and 4: About This Book Why is this topic i
Page 5: About Pfeiffer Pfeiffer serves the
Page 10 and 11: viii CONTENTS ................. Sec
Page 13: Acknowledgments ...................
Page 16 and 17: 2 INTRODUCTION ....................
Page 18 and 19: 4 INTRODUCTION ....................
Page 20 and 21: 6 EXECUTIVE COACHING ..............
Page 23 and 24: 1 .................................
Page 25 and 26: Table 1.1 Driving Forces Behind Org
Page 27 and 28: • “Formally contracted” means
Page 29 and 30: What Is Coaching? 15 ..............
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Page 33 and 34: When Is It Appropriate to Use Coach
Page 37 and 38: a “safe” environment in which t
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Page 43 and 44: eferences. It’s easier to get ref
Page 45 and 46: coaches do not have this certificat
Page 47 and 48: • Develops plans; establishes and
Page 49 and 50: How Do You Select a Coach? 35 .....
Page 51 and 52: Clearly, the internal coach should
Page 53 and 54: A final topic of possible interest
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Page 57 and 58: • A starting and possible ending
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What Are the Steps in the Coaching
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64 EXECUTIVE COACHING .............
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What Is the Boss’s Role? 91 .....
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What Is the Boss’s Role? 93 .....
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What Is the Coach’s Role? 97 ....
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What Is the Coach’s Role? 99 ....
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serves as the catalyst in helping t
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What Is the Coach’s Role? 103 ...
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106 EXECUTIVE COACHING ............
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11 ................................
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Multi-Cultural Issues 119 .........
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Multi-Cultural Issues 121 .........
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................................. M
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tests—that I was smart, worth som
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................................. H
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Howard’s Story 135 ..............
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................................. D
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David’s Story 139 ...............
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David’s Story 141 ...............
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Carter’s Story 151 ..............
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................................. Q
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• Is there flexibility in the pro
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................................. A
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................................. S
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Agreement Sample Agreement for Coac
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Appendix ..........................
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214 BIBLIOGRAPHY ..................
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About the Authors .................
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Index .............................
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Index 221 ............ D Developmen
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Pfeiffer Publications Guide This gu
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to stimulate or refocus the group.
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for example. The way in which the r
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