The Matrix System at Work - Independent Evaluation Group - World ...

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CONTENTS Appendixes APPENDIX A MATRIX MANAGEMENT AND ORGANIZATION OF THE WORLD BANK IN HISTORICAL PERSPECTIVE ............................................................................................................ 111 APPENDIX B EVALUATION METHODOLOGY ................................................................................. 120 APPENDIX C RESPONSIVENESS AND EFFECTIVENESS OF THE BANK’S COUNTRY PROGRAMS ....................................................................................................................................... 124 APPENDIX D EXPERIENCE IN THE TRENCHES: RESULTS FROM THE STAFF SURVEY .......... 134 APPENDIX E KEY FINDINGS FROM SECTOR MANAGER INTERVIEWS AND COUNTRY DIRECTOR/MANAGER INTERVIEWS ............................................................................................... 155 APPENDIX F FOCUS GROUPS DISCUSSIONS: THE KEY FINDINGS ........................................... 172 APPENDIX G COMPARISON OF THE SIX REGIONAL MATRICES ................................................ 177 APPENDIX H WORKING ACROSS ORGANIZATIONAL BOUNDARIES: THE USE OF CROSS SUPPORT ........................................................................................................................................... 185 APPENDIX I BUDGETARY INCENTIVES .......................................................................................... 197 APPENDIX J WORKING ACROSS SECTORS AND THEMES ......................................................... 208 APPENDIX K WORLD BANK SECTOR STRATEGY PAPERS......................................................... 215 APPENDIX L IFC 2013 CHANGE INITIATIVE ................................................................................... 221 APPENDIX M STAFFING DATA ........................................................................................................ 228 APPENDIX N MANAGERS INTERVIEWED ....................................................................................... 233 v
Page 1 and 2: The Matrix System at Work An Evalua
Page 3 and 4: ©2012 Independent Evaluation Group
Page 5 and 6: Costs of Country and Sector Strateg
Page 7: Table 3.6. Total Cross-Support Sold
Page 12: Acknowledgements This evaluation of
Page 15 and 16: GLOSSARY Cross support The staff ti
Page 17 and 18: GLOSSARY Sector family Sector manag
Page 19 and 20: OVERVIEW $250 million for organizat
Page 21 and 22: OVERVIEW for this evaluation comes
Page 23 and 24: OVERVIEW cycle (3-4 years). SSPs ty
Page 25 and 26: OVERVIEW increased inefficiencies a
Page 27 and 28: OVERVIEW The Bank’s role in devel
Page 29 and 30: OVERVIEW subsequent increase reflec
Page 31 and 32: OVERVIEW toward the operational Reg
Page 33 and 34: OVERVIEW The relationship between c
Page 35 and 36: Management Response Management welc
Page 37 and 38: MANAGEMENT RESPONSE needs and impro
Page 39 and 40: Chairperson’s Summary: Committee
Page 42 and 43: 1. Introduction and Context Highlig
Page 44 and 45: CHAPTER 1 INTRODUCTION AND CONTEXT
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CHAPTER 1 INTRODUCTION AND CONTEXT
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CHAPTER 2 THE STRATEGIC ALIGNMENT O
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3. The Promise of a Knowledge Bank
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CHAPTER 3 THE PROMISE OF A KNOWLEDG
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4. Delivering Quality Services High
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CHAPTER 4 DELIVERING QUALITY SERVIC
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5. Institutional Issues and Organiz
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CHAPTER 5 INSTITUTIONAL ISSUES AND
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CHAPTER 6 CONCLUSIONS AND RECOMMEND
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APPENDIX A MATRIX MANAGEMENT AND OR
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Appendix B Evaluation Methodology 1
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APPENDIX B EVALUATION METHODOLOGY P
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Appendix C Responsiveness and Effec
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APPENDIX C RESPONSIVENESS AND EFFEC
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Appendix D Experience in the Trench
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APPENDIX D EXPERIENCE IN THE TRENCH
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APPENDIX E KEY FINDINGS FROM SECTOR
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Appendix F Focus Groups Discussions
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APPENDIX F FOCUS GROUP DISCUSSIONS:
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APPENDIX F FOCUS GROUP DISCUSSIONS:
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APPENDIX G PROFILES OF THE BANK’S
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APPENDIX H WORKING ACROSS ORGANIZAT
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APPENDIX I BUDGETARY INCENTIVES the
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APPENDIX I BUDGETARY INCENTIVES Fig
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APPENDIX I BUDGETARY INCENTIVES Reg
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APPENDIX I BUDGETARY INCENTIVES and
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APPENDIX I BUDGETARY INCENTIVES Fig
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Appendix J Working across Sectors a
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APPENDIX J WORKING ACROSS SECTORS A
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APPENDIX K WORLD BANK SECTOR STRATE
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APPENDIX L IFC 2013 CHANGE INITIATI
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Appendix M Staffing Data 15. Tables
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APPENDIX M STAFFING DATA Table M.4.
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APPENDIX M STAFFING DATA Table M.8.
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APPENDIX N MANAGERS INTERVIEWED Nam
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REFERENCES _____. 2010a. Growth and
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REFERENCES _____. 2010b. “Knowled
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ENDNOTES country-driven operations
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ENDNOTES World Bank Group,” “Sy
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ENDNOTES Chapter 5 57 According to
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