Annual Report - National Human Rights Commission

Annexure 8
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7. Public hearing should be organized on a regular basis in all the North Eastern States and in
every district of Assam.
8. Private practitioners should have a uniform and affordable rate to make medical treatment
accessible to all.
Measures to improve functioning of the health system and attention
to special groups:
1. Standard Treatment Protocols should be implemented regarding care to be provided at
various levels of Health Care Facilities, so that the necessary quality is maintained.
2. The full range of comprehensive health services should be guaranteed at all levels of the
public health system, these health services must be ensured as a right. In exceptional
cases of failure by the public system to provide any such health service to a patient, there
should be a mechanism wherein care may be sought from designated private facilities
following standard treatment protocols. Such registered and regulated facilities could
give relevant care to the patient, and the state could reimburse them at standard rates,
ensuring that the patient is not deprived of any essential care at time of need.
3. Guaranteed availability of essential drugs relevant to the level of service, in all public
health facilities. A mechanism to ensure that if any health care facility is unable to provide
any of the essential drugs that are supposed to be available at that level of health care; the
expenses incurred by a patient on this “outside prescription” should be promptly
reimbursed. All health care providers in both public and private sector should prescribe
according to the essential drug list, and prescribe drugs by their generic names.
4. A comprehensive statewide policy to provide Primary Health Services to urban areas.
Adequate health services need to be provided in all cities and small towns. Expansion of
urban health care infrastructure especially of health posts and of outreach health services
keeping in mind the needs of the growing slum population.
5. Filling up of vacant posts and construction of buildings for sub centres and other
facilities. A new scheme to provide a community health worker in every village of the
state should be launched.
6. Regarding women’s access to health care, availability of all services in a women friendly
and sensitive manner at public health facilities must be ensured. This should include
maternity services, pre natal and neonatal care etc.
7. A scheme for community health worker in every village should be launched.
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