Administrator's Guide - Kerio Software Archive

Chapter 21 Status InformationViewing the Mail QueueYou may wish to check the mail queue if you suspect that messages are not leaving the server.Viewing the queue directly on the disk is not very easy, and is actually impossible if youadminister Kerio MailServer remotely. For this reason it is possible to view the mail queuedirectly in the Kerio Administration Console in the Status → Mail Queue section.In addition to message queue, the tab includes also statistical data regarding current numberof messages in the queue and their total size.Figure 21.1Messages in queueEach line of this window contains information about one message in the queue. The columnscontain the following information:ID queuesUnique message identifier. This identifier also represents the file names under which themessage is saved in the mail/queue folder.CreatedDate and time when the message entered the queue.Next TryDate and time of the next attempt to send the message (you can set the attempts intervaland the number of attempts in the Configuration → SMTP Properties section — seechapter 15.2). ASAP stands for As Soon As Possible. This way sending messages that arequeued for the first time — in the Online mode they are sent immediately, in the Offlinethey are queued and they are sent in scheduled time.SizeThe size of the message (excluding the envelope).236