Administrator's Guide - Kerio Software Archive

Chapter 22 Logs• Message Folder Operation — operations with user and public folders (opening, savingmessages, closing)This log can be used for example to resolve problems regarding mapping of publicfolders.• Searching and Sorting — this log includes operations that server performs whilesearching in email, calendars, contacts and tasks folders. Also operations performedduring sorting (e.g. alphabetical sorting of email messages, sorting by date of reception,etc.) are logged.• Quota and Login Statistics— the log may be helpful especially where a problem regardinguser quotas and related issues occurs.• Store Backup — the report lists the backup process, browsing and backing up of allfolders. Use this report to be sure if the backup process is correct and if it was notinterrupted.• Messages decoding — this log may be helpful where problems regarding decoding ofTNEF or uuencode messages occur.HTTP Server ModulesThe HTTP Server Modules provides options that enable logging information regardingtraffic over an HTTP interface:• WebDAV Server Requests — the log lists all operations related to the WebDAV interface.It is useful especially for solving communication issues between Kerio MailServerand MS Entourage, NotifyLink, Kerio Sync Connector and iCal clients.• SyncML Synchronization — this option reports any activity that occurred betweenKerio MailServerand Kerio Synchronization Plug-in during synchronization.• PHP Engine Messages — the log gathers information related to the Kerio WebMail interface.This information is an extension to the Error log and it can be used for troubleshootingof Kerio WebMail issues.• ActiveSync Synchronization — this log lists ActiveSync traffic performed between mobiledevices and Kerio MailServer.Auxiliary ModulesThe Auxiliary Modules section provides the following logging options:• User Authentication — external authentication of users (NT domain, Kerberos, PAM)• Network Connections and SSL — establishing connections to remote servers (on theTCP level), DNS requests, SSL encrypting, etc.• DNS Resolver— finding target domain SMTP servers through DNS MX record lookup• Directory Service Lookup — queries to the internal user database (Active Directory).This log can be used in case of problems with import of users from local domains.• Update Checker Activity — monitors communication with the update.kerio.com serverwhere new versions of Kerio MailServer are stored.• Thread Pool Activity — describes establishing, progress and closing of any threadsprocessed by Kerio MailServer.• Administration Console Connections — logs connections and activity of the Kerio AdministrationConsole.260