Administrator's Guide - Kerio Software Archive

Chapter 36 Support for ActiveSync5. Click OK to confirm settings.Once the log is set, run the synchronization of the device and the server to make the log.If needed, synchronization log can also be saved, as follows:1. Logs can be saved in a file in the Logs → Debug section.2. Right-click on the created log and choose Save log from the pop-up menu.3. In the Save Log dialog, select a path where the file will be saved, choose a file format (TXTor HTML) and confirm the dialog (see figure 36.4).Figure 36.4Saving a logLogging synchronization on mobile devicesOn Windows Mobile, the ActiveSync application includes special logs for each synchronizationperformed that can be helpful when solving traffic issues. Logs can be enabled/disabled in theAdvanced section of the ActiveSync application.Windows Mobile stores logs in \Windows\Activesync. Each synchronization process is savedin a stand-alone file whereas the three most recent logs are kept in the directory mentionedabove. Names of the log files are:Exchange Server0.txtExchange Server1.txtExchange Server2.txtThese logs may be helpful especially when solving issues in cooperation with the Kerio Technologiestechnical support.374