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In each case that follows, you be the judge.21. Recovery of DamagesWilliam Everett, Jr. was a member of the New Preparatory School hockey team. During a game,a hockey puck fractured William’s skull by penetrating his helmet through a gap between sectionsof shock foam. Can William recover damages from the helmet’s manufacturer? Why or why not?Everett v. Bucky Warren, Inc., 380 N.E.2d 653 (MA).22. Cancelled TransactionDelores Bierlein paid a $200 deposit to rent a banquet room at Alex’s Continental Inn for herdaughter’s wedding reception. Three months before the wedding, Bierlein notified the innthat the wedding reception had been cancelled. The inn refused to return Delores’s deposit,arguing that this was not a consumer transaction. Does the inn have the right to retain thedeposit? Why or why not?Bierlein v. Alex’s Continental Inn, Inc., 475 N.E.2d 1273 (OH).Can I Trust You?If you surf the Web, you might find a site with anInternet reliability and privacy “Trustmark” sealset, which was issued by the Better BusinessBureau.ConnectUsing a variety of search engines, research thereliability seal program and the privacy sealprogram. Answer the following questions:23. What are the standards that companies mustmeet for both programs?24. Are there fees that companies must pay tobelong to the programs?25. How are consumer complaints handled throughthe program?Locate at least one site with either the reliabilityseal or the privacy seal.26. Predict What do you think wouldhappen if there were no laws to protectconsumers?27. Connect Do you believe everythingyou see on TV? Have you ever seen acommercial and wondered if it werereally true?28. Question Do you think strict liabilitylaws are fair to manufacturers who havenot been negligent?29. Respond Why does the U.S. governmentprovide consumer education to the public?Does it have a responsibility to do so?Chapter 15: Consumer Protection and Product Liability 335

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