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Quiet: The Power of Introverts in a World That Can ... - WordPress.com

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School at the University <strong>of</strong> North Carol<strong>in</strong>a,carried out a pair <strong>of</strong> studies <strong>of</strong>their own.In the first study, Grant and his colleaguesanalyzed data from one <strong>of</strong> thefive biggest pizza cha<strong>in</strong>s <strong>in</strong> the UnitedStates. <strong>The</strong>y discovered that the weeklypr<strong>of</strong>its <strong>of</strong> the stores managed by extrovertswere 16 percent higher than thepr<strong>of</strong>its <strong>of</strong> those led by <strong>in</strong>troverts—butonly when the employees were passivetypes who tended to do their jobwithout exercis<strong>in</strong>g <strong>in</strong>itiative. Introvertedleaders had the exact opposite results.When they worked with employeeswho actively tried to improve workprocedures, their stores outperformedthose led by extroverts by more than 14percent.In the second study, Grant’s team divided163 college students <strong>in</strong>to <strong>com</strong>pet<strong>in</strong>gteams charged with fold<strong>in</strong>g as many174/929

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