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Quiet: The Power of Introverts in a World That Can ... - WordPress.com

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T-shirts as possible <strong>in</strong> ten m<strong>in</strong>utes. Unbeknownstto the participants, eachteam <strong>in</strong>cluded two actors. In someteams, the two actors acted passively,follow<strong>in</strong>g the leader’s <strong>in</strong>structions. Inother teams, one <strong>of</strong> the actors said, “Iwonder if there’s a more efficient wayto do this.” <strong>The</strong> other actor replied thathe had a friend from Japan who had afaster way to fold shirts. “It might takea m<strong>in</strong>ute or two to teach you,” the actortold the leader, “but do we want totry it?”<strong>The</strong> results were strik<strong>in</strong>g. <strong>The</strong> <strong>in</strong>trovertedleaders were 20 percent morelikely to follow the suggestion—andtheir teams had 24 percent better resultsthan the teams <strong>of</strong> the extrovertedleaders. When the followers were notproactive, though—when they simplydid as the leader <strong>in</strong>structed withoutsuggest<strong>in</strong>g their own shirt-fold<strong>in</strong>g175/929

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