Skólaskýrsla 2002 - Verzlunarskóli Íslands

25 Alison Hargreaves reached the summit last Saturday after an ascent hailed bycolleagues as the most important climb yet by a woman. applauded assaulted criticized maintained undermined26 Those who support mandatory expulsion say the nature and scope of violence haveleft them with no other choice. alternative compulsory immediate optional partialComplete the following sentences using the correct form of the words given in brackets(do not use the endings –ing or –ed):27 If a customer has a ____ (complain), the first thing the sales assistant does is apologise,even if he or she knows nothing about the circumstances.28 All of the ______ (administration) work is now done in electronic form.29 In his book ‘The Lord of the Rings’, J.R. Tolkien has created an _____ (imagine) worldthat fascinates a lot of people.30 The rising ______ (prevail) of the SARS virus is causing fear and anxiety in manycountries of the world.31 Many people find the ______ (volume) amounts of junk mail on the internet veryannoying.32 Many scientific studies have suggested the _____ (therapy) value of fruits.COMPREHENSIONFill in the blanks with the most appropriate words. No changes to the words are neededand each one is only used once:alternatives assessed branches competent conduct conform dependentdistributors empower exploit innovations managing restricted rewardinitiativerestorations33-38 Welcome to HSBC - The world's local bankTo truly understand a country and its culture, you have to be a part of it. That's why at HSBC,we have local banks in more countries than anyone else. And all of our ___ around the worldare staffed by local people. It's their insight that allows us to recognise financial opportunitiesinvisible to outsiders. But those opportunities don't just benefit our local customers. Ideas and_____ are shared throughout the HSBC network, so that everyone who banks with us canbenefit. Think of it as local knowledge that just happens to span the globe. Our primary role insociety is to _____ our business responsibly; to serve our customers expertly, to provide areturn to shareholders, and to provide a safe and pleasant work environment for staff. Ouremployees are extremely important to our company. A successful business is ____ on thecollective efforts of its employees. The welfare of our staff is therefore what matters most tous. We provide equality of opportunity to all staff, regardless of sex, race, nationality, age,disability, ethnic origin, religion or status. At the same time, we encourage staff to realise their49