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team spirit - Bankier.pl

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Operating profit for 2005 was € 91 m, up from € 13 m for<br />

the previous year. The increase was due to the one-off adjustment<br />

of the provisioning charge. Net income before taxes<br />

and net income reached € 1 m, reflecting the allocation of<br />

€ 90 m to the provision for restructuring costs. Adjusted for<br />

special/one-off effects, the ROE would be 2.8 % before taxes<br />

and 2.1% after taxes, clearly below the cost of capital.<br />

The ongoing SME Plus project aims at making the SMEs Austria<br />

business segment profitable on a sustainable basis. In<br />

2006 we will im<strong>pl</strong>ement numerous partial projects in this context:<br />

� Initial efforts will focus on optimising results from business<br />

with those customers that are currently not making a satisfactory<br />

contribution to the bank’s value creation. This will be<br />

done by charging prices which cover costs and through riskadjusted<br />

margins on loans. Our objective is to expand business<br />

relations on a profitable basis. With the “FinanzCheck” which<br />

we offer to small and medium-sized businesses free of charge,<br />

we can analyse the volume of business in the mutual interest.<br />

In particular, we want to increase our “share of wallet”<br />

through intensive cross selling. Given the fact that business<br />

has so far concentrated on lending, we will step up efforts to<br />

provide services, risk management products and investment/<br />

pension-<strong>pl</strong>anning products. A computer-based system will<br />

enable account managers to quickly identify business potential<br />

in each case. This will also involve a restructuring of daily<br />

activities, with the objective of further relieving account managers<br />

of administrative work and focusing on services for<br />

defined customer groups.<br />

� It is important to use low-cost settlement and processing<br />

procedures that are suitable for both customers and the bank<br />

in order to intensify the bank’s customer relationships and<br />

enhance service quality. The degree of automation will be<br />

increased through online sales channels, including the expansion<br />

of BusinessNet, mainly for day-to-day business. We will<br />

introduce appropriate incentives in this respect.<br />

� Last but not least, internal processes such as the lending<br />

process will be redesigned. As part of end-to-end process reengineering,<br />

and using a target-costing approach, we will<br />

closely adjust procedures to business structures on an automated<br />

and user-friendly basis.<br />

Our ROE target for the SMEs Austria segment for 2006 is<br />

7.5 %.<br />

34 Management Report of the Group<br />

Large Corporates and Real Estate *)<br />

€ m 2005 2004 Change adjusted<br />

Operating revenues<br />

… after net charge for losses on<br />

627 627 0 0 % 0 %<br />

loans and advances 591 592 –1 0 % 0 %<br />

General administrative expenses – 292 – 291 –1 0 % – 2 %<br />

Operating profit 300 301 – 2 –1% 2 %<br />

Net income before taxes 430 261 168 64 % 23 %<br />

Net income<br />

Net income – share<br />

315 196 119 60 % 27 %<br />

of Group total 29 % 29 % 24 %<br />

Equity – share of Group total 20 % 23 % 20 %<br />

ROE before taxes 30.1% 17.3 % 22.5 %<br />

ROE after taxes 22.1% 13.0 % 17.5 %<br />

*) including ACPM (Active Credit Portfolio Management)<br />

The Large Corporates and Real Estate business segment comprises<br />

multinational companies, public sector customers and<br />

financial institutions. The segment also serves as the BA-CA<br />

Group’s centre of competence for international corporate business,<br />

ranging from trade finance and cash management to<br />

special-financing transactions such as leasing and commercial<br />

real estate financing, to corporate finance and M&A.<br />

In 2005, the environment for these operations was characterised<br />

by excess liquidity in the business sector after a period<br />

of balance sheet restructuring. On the other hand, lively acquisition<br />

activities and international expansion strategies of corporates<br />

were favourable factors enabling us to demonstrate<br />

our CEE competence. For all of these reasons, the trend away<br />

Capital allocation and contribution of<br />

business segments to net income<br />

in %<br />

60<br />

30<br />

30<br />

30<br />

20<br />

10<br />

0<br />

–10<br />

13<br />

7<br />

17<br />

Private<br />

Customers<br />

Austria<br />

13<br />

2<br />

0<br />

SMEs<br />

Austria<br />

29<br />

24<br />

20<br />

Large<br />

Corporates<br />

and<br />

Real Estate<br />

Share of average equity allocated<br />

Contribution to net income of BA-CA<br />

Contribution to net income of BA-CA,<br />

adjusted for special/one-off effects<br />

3<br />

12 13<br />

International<br />

Markets<br />

29<br />

55<br />

47<br />

Central and<br />

Eastern<br />

Europe<br />

22<br />

–3 –3<br />

Corporate<br />

Center

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