team spirit - Bankier.pl
team spirit - Bankier.pl
team spirit - Bankier.pl
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Network bank<br />
for international<br />
corporates<br />
International Corporates and Special Finance<br />
Multinational Corporates<br />
For the past twelve years BA-CA has im<strong>pl</strong>emented its crossborder<br />
relationship management princi<strong>pl</strong>e to meet the needs<br />
of multinational corporates. By utilising regional expertise and<br />
the local presence of our CEE banking subsidiaries, highly<br />
qualified staff with an international background and sophisticated<br />
market knowledge provide tailor-made network solutions<br />
for the most diverse requirements of large companies.<br />
The group relationship manager in Vienna is the single point<br />
of contact for all the customer’s needs. This strategy is highly<br />
valued by customers, as reflected in an independent customer<br />
survey: customers commended the bank’s quick and uncom<strong>pl</strong>icated<br />
solutions for com<strong>pl</strong>ex problems as well as the bank’s<br />
strong network.<br />
Our international A/CEE Desks are located in the major financial<br />
centres of Western Europe, America and Asia and provide<br />
internationally active companies both with contacts at BA-CA<br />
in Austria and CEE as well as support in the respective countries<br />
and assistance in all transactions with Central and Eastern<br />
Europe.<br />
In order to maintain our high quality standards, the department<br />
was restructured in 2005: to provide integrated relationship<br />
management our three customer service centres now deal<br />
with day-to-day business in Austria in addition to fulfilling<br />
their group relationship management function. Units in the<br />
federal provinces outside Vienna serve as points of contact for<br />
customers.<br />
In 2005, thanks to newly acquired customers and to growth<br />
rates in business in the CEE markets, we were again able to<br />
improve the results in business with multinational corporates<br />
throughout the Group.<br />
Trade Finance, Cash Management<br />
and Financial Institutions<br />
Bank Austria Creditanstalt’s Trade Finance division offers customers<br />
a selection of hedging and financing instruments as<br />
well as cash management products for their foreign trade<br />
activities. The product departments of the Trade Finance division<br />
benefit from the close cooperation with the Financial<br />
Institutions unit, which is responsible for meeting the needs of<br />
banks and foreign governments.<br />
Over the past years Bank Austria Creditanstalt has set up local<br />
trade finance units within all banking subsidiaries in CEE. While<br />
64 International Corporates and Special Finance<br />
attending to the requirements of local customers, the specialists<br />
assigned to these units, together with BA-CA, also assist<br />
international corporate customers with their trade finance<br />
transactions and offer them cash management services.<br />
In the area of international export and trade finance, the<br />
positive development of important export markets of Austrian<br />
companies in 2005 led to stronger demand for financing services<br />
in countries such as Russia, Romania and Kazakhstan.<br />
Large-volume financing transactions were concluded above all<br />
for the steel industry and the infrastructure sector. We also<br />
succeeded in expanding our customer base in the area of<br />
commodities financing through our product expertise and the<br />
availability of our network in the traditional commodities markets<br />
in the CIS and in CEE.<br />
Accompanied by the local trade finance units of the BA-CA<br />
Group which are supported by the CEE Desk in Vienna,<br />
exporters in CEE countries are in the process of capturing<br />
international markets. For exam<strong>pl</strong>e, in 2005 Bank Austria<br />
Creditanstalt concluded major buyer financing transactions for<br />
exports from Slovenia and Slovakia to Russia, and from the<br />
Czech Republic to Ukraine.<br />
The trend towards large-volume transactions in documentary<br />
business and guarantees continued in 2005. This was for<br />
exam<strong>pl</strong>e reflected in an over 11% increase in turnover in letters<br />
of credit to more than € 3.5 bn. Turnover in foreign guarantees<br />
jumped by 22 % to about € 2.8 bn. The development<br />
of the bank’s documentary business indicates that China is<br />
becoming one of Austria’s most important trading partners.<br />
As a traditional gateway for companies expanding into new<br />
markets, the International Cash Management unit once<br />
again recorded a sharp rise in the number of cash management<br />
requests from Austrian and foreign customers in 2005.<br />
In response to customer needs, BA-CA expanded the functions<br />
and regional availability of its cash management services: taking<br />
into account the respective legal requirements, BA-CA<br />
now offers local and international cash management services<br />
across its CEE network. In this context the experts in Vienna<br />
coordinate the requests covering a number of countries.