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team spirit - Bankier.pl

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Network bank<br />

for international<br />

corporates<br />

International Corporates and Special Finance<br />

Multinational Corporates<br />

For the past twelve years BA-CA has im<strong>pl</strong>emented its crossborder<br />

relationship management princi<strong>pl</strong>e to meet the needs<br />

of multinational corporates. By utilising regional expertise and<br />

the local presence of our CEE banking subsidiaries, highly<br />

qualified staff with an international background and sophisticated<br />

market knowledge provide tailor-made network solutions<br />

for the most diverse requirements of large companies.<br />

The group relationship manager in Vienna is the single point<br />

of contact for all the customer’s needs. This strategy is highly<br />

valued by customers, as reflected in an independent customer<br />

survey: customers commended the bank’s quick and uncom<strong>pl</strong>icated<br />

solutions for com<strong>pl</strong>ex problems as well as the bank’s<br />

strong network.<br />

Our international A/CEE Desks are located in the major financial<br />

centres of Western Europe, America and Asia and provide<br />

internationally active companies both with contacts at BA-CA<br />

in Austria and CEE as well as support in the respective countries<br />

and assistance in all transactions with Central and Eastern<br />

Europe.<br />

In order to maintain our high quality standards, the department<br />

was restructured in 2005: to provide integrated relationship<br />

management our three customer service centres now deal<br />

with day-to-day business in Austria in addition to fulfilling<br />

their group relationship management function. Units in the<br />

federal provinces outside Vienna serve as points of contact for<br />

customers.<br />

In 2005, thanks to newly acquired customers and to growth<br />

rates in business in the CEE markets, we were again able to<br />

improve the results in business with multinational corporates<br />

throughout the Group.<br />

Trade Finance, Cash Management<br />

and Financial Institutions<br />

Bank Austria Creditanstalt’s Trade Finance division offers customers<br />

a selection of hedging and financing instruments as<br />

well as cash management products for their foreign trade<br />

activities. The product departments of the Trade Finance division<br />

benefit from the close cooperation with the Financial<br />

Institutions unit, which is responsible for meeting the needs of<br />

banks and foreign governments.<br />

Over the past years Bank Austria Creditanstalt has set up local<br />

trade finance units within all banking subsidiaries in CEE. While<br />

64 International Corporates and Special Finance<br />

attending to the requirements of local customers, the specialists<br />

assigned to these units, together with BA-CA, also assist<br />

international corporate customers with their trade finance<br />

transactions and offer them cash management services.<br />

In the area of international export and trade finance, the<br />

positive development of important export markets of Austrian<br />

companies in 2005 led to stronger demand for financing services<br />

in countries such as Russia, Romania and Kazakhstan.<br />

Large-volume financing transactions were concluded above all<br />

for the steel industry and the infrastructure sector. We also<br />

succeeded in expanding our customer base in the area of<br />

commodities financing through our product expertise and the<br />

availability of our network in the traditional commodities markets<br />

in the CIS and in CEE.<br />

Accompanied by the local trade finance units of the BA-CA<br />

Group which are supported by the CEE Desk in Vienna,<br />

exporters in CEE countries are in the process of capturing<br />

international markets. For exam<strong>pl</strong>e, in 2005 Bank Austria<br />

Creditanstalt concluded major buyer financing transactions for<br />

exports from Slovenia and Slovakia to Russia, and from the<br />

Czech Republic to Ukraine.<br />

The trend towards large-volume transactions in documentary<br />

business and guarantees continued in 2005. This was for<br />

exam<strong>pl</strong>e reflected in an over 11% increase in turnover in letters<br />

of credit to more than € 3.5 bn. Turnover in foreign guarantees<br />

jumped by 22 % to about € 2.8 bn. The development<br />

of the bank’s documentary business indicates that China is<br />

becoming one of Austria’s most important trading partners.<br />

As a traditional gateway for companies expanding into new<br />

markets, the International Cash Management unit once<br />

again recorded a sharp rise in the number of cash management<br />

requests from Austrian and foreign customers in 2005.<br />

In response to customer needs, BA-CA expanded the functions<br />

and regional availability of its cash management services: taking<br />

into account the respective legal requirements, BA-CA<br />

now offers local and international cash management services<br />

across its CEE network. In this context the experts in Vienna<br />

coordinate the requests covering a number of countries.

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