team spirit - Bankier.pl

Basel II
The roll-out of the modules supporting the Basel II standardised
approach was successfully completed in Slovenia, the
Czech Republic, Hungary, Croatia, Bosnia and Herzegovina
and Slovakia. Implementation in Romania and Serbia and
Montenegro is slated for 2006.
Bundling of foreign payment transactions for CEE
As of 22 July 2005, Banking Transaction Services s.r.o. in
Prague, a wholly-owned subsidiary of BA-CA, assumed
responsibility for settling foreign payment transactions for our
banking subsidiaries in the Czech Republic, Slovenia, Croatia
and Bosnia and Herzegovina. In 2006 further banking subsidiaries
will be linked up to the settlement centre, which,
besides far-reaching process harmonisation, is set to achieve
high productivity gains through automatic processing.
BA-CA subsidiaries supporting core
banking business
WAVE Solutions Information Technology GmbH
WAVE Solutions, a wholly-owned subsidiary of BA-CA, is our
primary IT solutions provider. Its range of services includes
project management, business process optimisation, make or
buy decisions, architecture-compliant development, responsibility
for and management of IT projects, professional roll-out
management and the maintenance of all software components
implemented in the Group. WAVE’s special areas of
expertise include the integration of standard software in
existing system environments as well as integrating system
landscapes to create uniform standards in merger projects of
the BA-CA Group in Central and Eastern Europe.
Under the “Fit for Sales” project Austrian retail workplaces
were upgraded in July 2005 with the Sales Manager (SaM) tool
developed by WAVE. This product introduced a uniform user
interface offering task, scheduling and contact organisation
systems as well as all customer information. BA-CA and its subsidiaries
accounted for some 98 % of WAVE’s revenues, which
totalled € 127 m. At 31 December 2005, WAVE employed a
staff of 732 at its operations in Vienna, London and Budapest.
Informations-Technologie Austria GmbH
iT-AUSTRIA, the cross-sectoral data processing centre of
BA-CA, continued to focus efforts on enhancing performance
and reducing costs in 2005. Data processing centre costs
declined by another 8 %; a substantial contribution to these
cost savings came from the standardisation of different software
components and the effects generated by the “Global
Procurement” project. The focus of the cost cutting programme
was on hardware and software costs and on optimising
existing systems. System stability was once again improved.
The rate achieved in 2005 was the best in several years.
BA-CA Administration Services GmbH (AS)
The combination and integration of three subsidiaries which
concentrate on back-office and settlement activities further
strengthened BA-CA’s position as industry leader in the Austrian
banking sector in a field in which the Group is still without
competition. AS is the largest financial settlement services
provider in Austria and is responsible for the full range of
account, loan and payments settlement operations on behalf
of the bank.
AS’s objective and philosophy is to relieve the branches of
back-office tasks and thus to support the functional and
organisational division of front and back-office operations.
This approach enables sales staff to dedicate themselves fully
to their principal tasks as relationship managers: customer
advisory services and sales. With its staff of 1,800, AS
performs all activities that require no immediate customer
contact. The AS specialists will be focusing efforts on process
design and process improvement in the future.
AS services and processes all retail and corporate accounts
held at BA-CA as well as some 700,000 retail and corporate
loans. It executes almost 300 million domestic and foreign
payment transactions per year. Thanks to the high level of
standardisation and stringent controls BA-CA achieved an
error-free processing rate of almost 100 %.
Domus Facility Management
Following successful restructuring, Domus Facility Management
now serves as the exclusive contractor and management
and controlling unit for office space used by BA-CA. The new
structure ensures continued efficient and user-friendly services
without compromising quality. A site optimisation programme
was also concluded in 2005. Together, these measures already
helped to cut costs slightly in 2005 and will yield office space
cost savings of € 11 m on a long-term basis from 2006 onwards.
iT-Austria data processing centre costs for BA-CA
€ m
200
175
150
125
0
180.8 179.7
154.5
137.9
125.5
Cost reduction
2000 – 2005:
– 36.7%
114.5
2000 2001 2002 2003 2004 2005
Organisation/IT 99
Centre of
competence for
back-office
activities