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BA-CA
security portal
in the Internet
Security
Ongoing monitoring of the ISO-certified security standards at
the subsidiaries in Austria and abroad and the measures implemented
to close identified security gaps enabled the BA-CA
Group to boost security to the required and economically
justifiable level.
In the field of e-banking we implemented a number of measures
aimed at raising our customers’ awareness of the risks involved
in Internet transactions. Information and help on
security issues is available to our customers and employees at
http://sicherheit.ba-ca.com, and media reports describe possible
exposure scenarios and suitable protection measures. If
needed, customers can contact trained hotline and support
staff for advice and immediate assistance on specific issues.
With respect to information security, much effort was concentrated
on Business Continuity Management (BCM), which is to
ensure that banking operations can be maintained without
serious disruption in the event of an emergency. A Group-wide
model was developed and its step-by-step implementation
(based on roadmaps) in the entire Group including CEE subsidiaries
has already been initiated. Should a critical security
event arise, the SERT (Security Emergency Response Team)
established at iT-Austria stands ready to take emergency
action to prevent damage and to protect the BA-CA Group
network.
We achieved significant cost advantages by outsourcing
activities related to maintaining operating security such as
security patrolling and security services for events. BA-CA staff
members responsible for these tasks were seconded to the
respective service companies
The rapid increase in bank robberies in recent years could be
contained and kept at the previous year’s level by taking
additional action.
Infrastructure management
BA-CA developed a new Windows XP-based workplace system
running under the project name “HYPerPC GFA,” which will
be implemented Austria-wide. The four large and independent
workplace systems previously in operation within BA-CA
will now be integrated into a single system, which will facilitate
internal cooperation. The use of state-of-the-art technology
will improve and speed up work processes and yield
considerable cost savings in system operation and maintenance.
Since July 2005, iT Austria has already installed some
60 % of the new system. The project is to be completed by
the end of March 2006.
98 Organisation/IT
Organisation and IT
in Central and Eastern Europe
Based on a detailed IT assessment we have drawn up a
roadmap for the technical integration of IT platforms at subsidiaries
in all CEE countries in which both UniCredit and
BA-CA are represented, i.e. Poland, Bulgaria, Slovakia, Romania,
the Czech Republic and Bosnia. The go-ahead will be given
as soon as the legal framework for the merger has been
finalised. A central programme management unit will coordinate
the integration programme.
The IT strategy for CEE
Work has begun on consolidating iSeries core banking systems
from Central and Eastern Europe at a central location in Vienna.
This will help to reduce operating costs and ensure round-theclock
operating support and permits us to implement economically
efficient state-of-the-art emergency protection measures.
Work on setting up the new infrastructure, adjusting
the process organisation and establishing the legal basis for
the new shared service standard was completed within just six
months. The complete migration is to be concluded by the
end of the first half of 2006.
Merger projects in CEE
30 September 2005 witnessed the successful conclusion of the
legal and operative integration of Eksimbanka in Serbia and
Montenegro after only 71/2 months. The Group’s well proven
standard processes and systems were intro-
Implementation
duced in the merged subsidiary taking local
of uniform
Group standards
requirements into account. In Bulgaria the
technical, organisational and legal integration
of the subsidiaries will start with the merger of HVB Bank
Biochim and Hebros Bank in 2006 and will be concluded with
the merger of the UniCredit subsidiary Bulbank in 2007.
Our new subsidiary in Romania, Banca Tiriac, besides being
adapted to the BA-CA Group’s system standards for a uniform
IT landscape, will also change over to the CORE02 core
banking system and to the new EzY Banking front end. The
merged bank will also be upgraded to the Group’s latest IT
security standard. Provisions have already been made to
accommodate system technology requirements arising in the
context of the upcoming merger with UniCredit Romania.
With a view to supporting further market expansion, the
Group IT standards will also be introduced in the newly
acquired Nova banjalucka banka in Bosnia and Herzegovina
in 2006. The technical realisation of these projects is in the
hands of our IT solutions provider WAVE.