Annual Report and Accounts - The Great Western Hospital

CHART – National Sentinel Stroke Audit – Indicators for Therapy at Great Western Hospital
The Great Western Hospital has delivered significant improvements for stroke patients with the 24/7
thrombolysis service. Since the extended service was introduced this financial year in April 2011, 47
patients have been thrombolysed compared to 7 patients in the previous financial year; this is an
increase or 600% on than the number of patients thrombolysed during the limited working hours
service (09:00 to 17:00, Monday to Friday). In addition, the door-to-needle times (from the moment a
patient enters A&E to assessment and receiving treatment) are continuing to decrease with less
variability between patients.
Patient Experience
Priority 14: To involve patients more in decisions about their care
GWH:
• Q1 Performance April to June 2011: 45.1% - Achieved
• Q2 Performance July to September 2011: 46.6% - Achieved
• Q3 Performance October to December 2011: 46.8% - Achieved
• Q4 Performance January to March 2012: Data not yet available
The Great Western Hospital collects the views of patients about information on discharge from the
quarterly inpatient survey. The National Inpatient Survey 2010 showed that 50% of patients wanted to
be more involved with decisions about their care, which demonstrates a slight improvement during
2011/12.
Further actions required:
• Roll out of ward managers surgeries to encourage patients and their carers to ask questions
and query care whilst on the ward
• Bedside handovers to keep patients aware of their care and to be informed of any tests or
procedures to be carried out during that shift
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