Annual Report and Accounts - The Great Western Hospital

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5.8.6 Membership Strategy To encourage membership, the Trust has in place a Membership Strategy which is reviewed annually to ensure that it reflects the needs of the members. The latest Membership Strategy approved in November 2011, focuses on three key areas: • How the Trust hopes to engage and offer more to our existing members. • The future change in membership demographic due to the adoption of Wiltshire Community Health Services and the mechanisms GWH will use to increase membership in the new territories. • The changes to the Trust’s Constitution in order for the Trust to be fully representative of the new areas it will serve. The Council of Governors has established a sub-group known as the Membership Working Group, whose remit is to aim to increase and promote membership. The group meets quarterly and deliberates mechanisms to increase membership, as well as how to market membership, including tangible benefits that can be offered. 5.8.7 Membership development in 2011/12 In order to build a representative membership during 2011/12 the Trust undertook the following: - • Attended 6 parish council meetings throughout Wiltshire to explain membership and encourage participation in Trust activities; • The Governance Officer hosts monthly recruitment drives in the hospital atrium; • Revised the membership application form so that it is easier for applicant members to return to the Trust • Hosted 6 Constituency meetings, including at community hospital venues • The planning of a larger scale member’s event planned for the summer of 2012 • Hosted an hospital Open Day Youth membership continues to be the least represented age category. In order to encourage membership amongst the young, the Governance Officer is working closely with the Academy to plan and deliver two experience events for GCSE and A Level students interested in healthcare. It is envisaged that one of these events will be held at a community hospital. These events are planned for autumn 2012. In the last twelve months the Trust has worked on increasing its members as well as engaging its’ members. The membership application form has been revised to incorporate a method of return delivery, making it easier for people to return to the Trust. The Open Day hosted over 30 stalls and was well attended. The Governance Officer has attended Parish Council and forum meetings in order to talk about the structures of Foundation Trusts and the opportunities to get involved. The Governance Officer hosts a stall in the atrium of the GWH on a monthly basis talking to visitors and patients and recruiting members. The Trust acknowledges that the number of new members has not increased by the estimated numbers projected in the Annual Plan 2010/11. Membership levels appear to have levelled off, with new recruited members replacing leaving members. Page 81 of 211
5.8.8 Membership development proposed for 2012/13 Engagement with existing forums The Governance Officer will continue to engage with existing forums, such as Patient Participation Groups, parish and town councils, carers groups etc. by attending meetings and presenting to them about membership and recruiting new members. Member’s Event Constituency meetings have not been well attended by Members and consequently the Trust is looking to organise a larger event for all Members which will offer the opportunity to engage with Governors, offer feedback and attend focus groups, in addition to attending clinician led lectures. It is envisaged that this event will be held in the summer of 2012 and depending on success will be repeated in the community. Youth Membership Drive The Governance Officer is working with the Academy to plan and deliver two schools days aimed at GCSE and A Level students, which will take place in the autumn of 2012. Students will receive a presentation on the structure of foundation trusts, tied in with the politics and funding of healthcare. There will also be opportunities for students to watch operations via video link, use the SIM man and other activities. This will be an opportunity to increase our membership amongst the under 18s. Governor Blog The Trust has launched a blog written by Governors, seeking the views of local service users and existing members on the Trust and healthcare more generally. The Trust aims to develop this over the next 12 months. Horizon Newsletter The Trust’s quarterly magazine Horizon is sent to every member, either electronically or in the post. The newsletter contains dedicated membership pages, with a word from the Governors. Contacting the Governors and Directors If any constituency member or member of the public generally wishes to communicate with a Governor or a Director they can do so by emailing the Foundation Trust email address: foundation.trust@gwh.nhs.uk. This email address is checked daily by the Governance Officer who will forward the email to the correct Governor and/or Director. Alternatively a message can be left for a Governor by ringing the Governance Officer on 01793 604185 or for a Director by ringing the Company Secretary on 01793 6047151 or by sending a letter to: Company Secretary, The Great Western Hospital, FREEPOST (RRKZ-KAYR-YRRU), Swindon, SN3 6BB. Page 82 of 211
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Great Western Hospitals NHS Foundat
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CONTENTS 1 Chair and Chief Executiv
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The Great Western Hospital became a
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Underpinning this, our values are t
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3.2 Principal activities of the Tru
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Further Companies Act Disclosures 3
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Business Review / Management Commen
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3. To ensure that staff are proud t
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6. To work in partnership with othe
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With funding received from the Depa
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3.13 Contractual arrangements The T
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Patient care 3.16 Development of se
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3.20 New or significantly revised s
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3.24 Complaints Handling For the Tr
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The Trust actively responds to feed
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3.25 Using patient experience to dr
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The table below shows the CQUIN res
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Action plans based on the Quarterly
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3.27 Development of services with o
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3.29 Health and Overview Scrutiny C
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3.32.5 Interests held by Directors
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4.3 Attendance at meetings of the R
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4.7 Board of Directors’ employmen
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Remuneration Name Title Salary (Ban
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4.8.4 Additional disclosures The Tr
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5.1.2 Elected Governors - Public Co
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5.1.4 Nominated Governors Name Nomi
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5.1.6 Lead and Deputy Lead Governor
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“Eyes and Ears” - An initiative
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5.1.12 Nominations and Remuneration
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Rowland Cobbold, Non-Executive Dire
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Lyn Hill-Tout, Chief Executive (unt
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5.2.3 Length of appointments of Non
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5.2.6 Attendance at meetings of the
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5.3 Audit Committee 5.3.1 The Audit
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5.4 Directors’ responsibility for
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Note: Angela Gillibrand and Rowland
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The Mental Health Act / Mental Capa
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The Trust has a wide range of staff
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5.8.6 Membership Strategy To encour
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5.9 Code of Governance Disclosure S
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6 QUALITY REPORTS Part 1 - Statemen
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Part 2 - Priorities for improvement
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6.3.1 Review of services and partic
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The trust chose not to contribute t
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No. Audit Title Reconstruction Audi
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The reports of 273 local clinical a
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No. Audit Title 15. Non Invasive Ve
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No. Audit Title Antibiotic Prescrib
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No. Audit Title 50. NICE CG111 - No
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Part 3 - Other Information 6.4 Over
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GRAPH - Clostridium Difficile WCHS2
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GRAPH - Medicine incidents by type
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Harm from falls WCHS: It was not po
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• Rolling educational programme w
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CHART - Relative risk SW Acute Trus
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Following the Trust’s merge in Ju
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Priority 7: Participation on the Re
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All the guidelines have been dissem
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This has been achieved by: • Mont
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• As a result of complaints and c
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CHART - National Sentinel Stroke Au
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Priority 16: To ensure patients are
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6.5 Care Quality Commission (CQC) I
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6.7 Statement of Directors’ respo
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a Quality Account and the opportuni
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Overall, the Trust has good plans t
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Graph 1 - GWH carbon footprint (ton
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The Trust is working with local bus
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Graph 9 - Total tonnes of waste pro
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The Trust will be working towards a
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Detailed below is a summary of the
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Wiltshire Community Health Services
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providers. Feedback obtained across
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The Musculoskeletal Disorder team a
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10.2.2 Governance risk rating The t
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11 OTHER DISCLOSURES IN PUBLIC INTE
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13 AUDITOR’S OPINION AND CERTIFIC
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14 ANNUAL GOVERNANCE STATEMENT 14.1
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• the key controls to mitigate ag
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14.4.6 Organisation Culture The Tru
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14.5 Review of economy, efficiency
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Process Board Role and Conclusions
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15 GLOSSARY OF TERMS BARS - Blood A
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16 FOREWORD TO THE ACCOUNTS 16.1 Fo
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1 CHAIR AND CHIEF EXECUTIVE’S REP
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2 OUR TRUST 2.1 Vision - Your healt
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3 DIRECTOR’S REPORT General Compa
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3.3.2 The Brunel Treatment Centre O
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14 In relation to the use of financ
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Checklist, a World Health Organisat
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organisations to adapt to these cha
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TABLE - Wiltshire Community Activit
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The Trust is currently reviewing it
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Enhanced Quality Governance Reporti
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The Trust is using its foundation t
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of implementing the programme. Incl
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Page 255 and 256: 4 REMUNERATION REPORT Information n
Page 257 and 258: 4.5 Remuneration of senior managers
Page 259 and 260: 4.8 Pension Benefits and Remunerati
Page 261 and 262: The accounting policies for pension
Page 263 and 264: 5 NHS FOUNDATION TRUST CODE OF GOVE
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Page 271 and 272: 5.1.11 Council of Governors Meeting
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Page 297 and 298: and Governors. We have also commenc
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Page 337 and 338: • A regular ongoing training prog
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6.6 Performance against key nationa
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6.8 Statements from Primary Care Tr
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6.8.4 Wiltshire Primary Care Trust
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6.9 Independent Assurance Report to
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7 SUSTAINABILITY REPORTING 7.1 Stro
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Graphs 3 and 4 show energy consumpt
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Graph 7 - Water consumption in WCHS
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8 EQUALITY REPORTING 8.1 Equality d
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9 STAFF SURVEY REPORT 9.1 Our staff
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It was agreed that we would focus o
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Appraisal rates. The overall rate f
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A quarterly “Voluntary Service Ma
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10 REGULATORY RATINGS REPORT 10.1 M
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10.3.2 Explanation for differences
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12 STATEMENT OF ACCOUNTING OFFICER
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14.4 The risk and control framework
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Risk Licence to operate (compliance
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The governors and wider stakeholder
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Steps which have been put in place
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14.8 Conclusion I have not identifi
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Annual Report and Accounts - The Great Western Hospital

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