Annual Report and Accounts - The Great Western Hospital

and Governors. We have also commenced implementation of the community patient safety
programme.
I am delighted with our recent 2011/12 staff survey result. GWH’s position (including WCHS) has
improved significantly and no indicators are in the bottom 20% and nearly 50% are in the top 20%.
None of the above would have been possible without the hard work and dedication of our staff and
volunteers, along with colleagues working in other allied organisations. Change is needed and is
inevitable if we are to continue to improve what we do both inside and outside hospitals and deliver
better care for the population we serve at lower cost. However, we are confident that our staff will
continue to meet the challenges ahead.
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