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Annual Report and Accounts - The Great Western Hospital

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A quarterly “Voluntary Service Matters” newsletter is sent to all volunteers <strong>and</strong> twice a year we hold<br />

“Volunteer Social Events” (including Long Service Awards) to ensure that the volunteers are well<br />

communicated with <strong>and</strong> have an opportunity to share their ideas with us too.<br />

Volunteer numbers<br />

We currently have 538 volunteers<br />

389 Trust Volunteers 72%<br />

82 WRVS Volunteers 15%<br />

30 <strong>Hospital</strong> Radio Volunteers 6%<br />

21 British Red Cross Volunteers 4%<br />

16 Friends of Savernake <strong>Hospital</strong><br />

& Community 3%<br />

Trust volunteer demographics<br />

22% Male<br />

78% Female<br />

18% of our volunteers are aged between 17-25,<br />

31% of our volunteers are aged between 26-60,<br />

46% of our volunteers are aged between 61-80,<br />

5% of our volunteers are aged over 80.<br />

9.8.1 Number of hours volunteered by Trust volunteers<br />

During 2011/2012 (April ’11 to January ’12) our GWH based Trust volunteers helped us for 20,550<br />

hours. This equates to an average of 2283 hours per month <strong>and</strong> 61 full time equivalent members of<br />

staff per month. This is an approximate 11% increase on the same period in the previous year.<br />

In total, 3 volunteer leavers secured permanent roles as paid members of staff in the Trust, 1 as a<br />

Nursing Auxiliary <strong>and</strong> two as Bio Medical Scientists.<br />

9.9 Occupational Health<br />

<strong>The</strong> Occupational Health Department welcomed the introduction of the National Occupational Health<br />

St<strong>and</strong>ards for Accreditation, published 2010, <strong>and</strong> is now working towards full accreditation by<br />

summer 2012.<br />

<strong>The</strong> Boorman Review, published during 2009, which showed that being proactive <strong>and</strong> putting in place<br />

preventative measures will yield considerable benefits for individuals <strong>and</strong> for patients continues to be<br />

one of the main drivers for OH activity <strong>and</strong> during 2011/12 has seen the implementation of the Health<br />

& Wellbeing programme which is a new <strong>and</strong> innovative service, offered to all employees. This<br />

enables every member of staff to have an assessment to look at all aspects of their health <strong>and</strong><br />

lifestyle <strong>and</strong> specialist advice is offered to design a bespoke programme to make changes which will<br />

improve <strong>and</strong> enhance their health <strong>and</strong> wellbeing both at work <strong>and</strong> at home.<br />

<strong>The</strong> Occupational Health department continues to work closely with managers <strong>and</strong> HR to reduce time<br />

lost due to sickness absence. <strong>The</strong> two key areas that have been addressed are Musculoskeletal<br />

Disorder (MSD) issues <strong>and</strong> reducing stress related absence.<br />

<strong>The</strong> Occupational Health team now has an OH nurse advisor who is also a Registered Mental Health<br />

Nurse. This nurse complements the nurses already in post who can offer Cognitive Behavioural<br />

<strong>The</strong>rapy, <strong>and</strong> also works alongside the Staff Support Service, who offer the full range of counselling<br />

<strong>and</strong> support therapies.<br />

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