READIT-2007 - Indira Gandhi Centre for Atomic Research
READIT-2007 - Indira Gandhi Centre for Atomic Research
READIT-2007 - Indira Gandhi Centre for Atomic Research
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
The key issues were:<br />
– Development of new approach <strong>for</strong> human asset management - acquisition and retention<br />
– Development and implementation of Knowledge Management (KM) systems, tools and<br />
programs <strong>for</strong> knowledge capture and dissemination<br />
– Focus on generation, absorption and dissemination of new reactor technologies (700<br />
MWe PHWR, FBR and PWR) knowledge bases<br />
– Enhancement of effectiveness of KM systems/tools already developed<br />
– Identification, career progression and redeployment of intellectual assets to<br />
organization’s best advantage<br />
– Making corporate in<strong>for</strong>mation accessible to employee through knowledge portal,<br />
knowledge bank and sharing of best practices<br />
– Harness IT infrastructure effectively <strong>for</strong> maximum advantage and to promote e learning.<br />
In order to achieve above, a dedicated KM group headed by a senior management<br />
level was created at HQs. As KM and learning activities <strong>for</strong> operating personnel were<br />
already streamlined, focused attention is being given <strong>for</strong> qualification development <strong>for</strong><br />
construction/project/engineering personnel. Committees and facilitator groups in the<br />
NPCIL Headquarters were constituted <strong>for</strong> finalisation of qualification procedures. The<br />
focus is to embed knowledge elements in all the new business process automation<br />
projects (core business as well as commercial systems) so that the generated knowledge<br />
can be trans<strong>for</strong>med, stored and disseminated <strong>for</strong> business needs. A process of human<br />
asset review has started.<br />
3. METHODS ADOPTED IN NPCIL FOR CAPTURING KNOWLEDGE<br />
3.1 Good practices <strong>for</strong> maintaining the currency of knowledge<br />
Managing obsolescence of knowledge is an essential requirement to ensure<br />
relevance and accuracy of knowledge else it would provide incorrect inputs to those<br />
utilizing such knowledge which would in turn lead to human errors in the organisation.<br />
In NPCIL, knowledge updating is done by capturing the sources of in<strong>for</strong>mation reflecting<br />
needs of such updation. The policy to distribute such relevant documents to training<br />
groups in each O&M organisation serves as trigger <strong>for</strong> updation of classroom training<br />
material and field checklist <strong>for</strong> On-Job-training.<br />
The mandate as laid down in the licensing and qualification procedure and QA<br />
policy ensures that syllabus, training material and on-job-verification documents (called<br />
OJT checklists) are revised periodically to maintain relevance and accuracy of the same.<br />
This policy has ensured that changes in knowledge are captured by training personnel and<br />
training and knowledge verification documents are updated using relevant documents.<br />
The documents, which typically provide the following in<strong>for</strong>mation, are used in this<br />
context:<br />
• Configuration changes due to ECNs<br />
• Implementation of changes arising out of the Lessons Learnt through Root Cause<br />
96