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READIT-2007 - Indira Gandhi Centre for Atomic Research

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Opportunities <strong>for</strong> Librarians/In<strong>for</strong>mation Managers<br />

in managing explicit knowledge in the internet era<br />

D.Gayatri *<br />

Abstract<br />

The development of knowledge management in recent years has become the key concern <strong>for</strong><br />

librarians and libraries. Powerful new technologies <strong>for</strong> capturing,storing,retrieving and sharing<br />

in<strong>for</strong>mation are fast becoming the building blocks of a new knowledge infrastructure. In this paper a<br />

knowledge management approach <strong>for</strong> a research institute is presented. It will also examine the role of<br />

librarians/libraries in knowledge management and suggests that librarians/libraries in the digital and<br />

knowledge age should be in charge of knowledge management in their respective organizations in<br />

order to leverage the intellectual assets and to facilitate knowledge creation.<br />

1. INTRODUCTION<br />

The concept and name--“Knowledge Management”--was started and<br />

popularized in the business world during the last decade of the 20th century. It was<br />

the business world that first recognizes the importance of knowledge in the “global<br />

economy” of the “knowledge age”. The applications of knowledge management have<br />

now spread to other organizations including government agencies, research and<br />

development departments, universities, and others. Managing knowledge has become<br />

increasingly important in research organisations. By the process of knowledge<br />

management (KM),companies organise the way in which they create and use their<br />

institutional and collective knowledge.<br />

Christine Tindall, Technical Director of KM in Ernest and Young Co.,<br />

highlighted that “ One good librarian is worth 100 databases”. Her statement<br />

emphasizes that, KM is about more than technology and databases. It is about<br />

connecting people to experts, people to in<strong>for</strong>m and the utilization of that in<strong>for</strong>mation.<br />

It is also about understanding how people learn and make it possible <strong>for</strong> them to do<br />

so, how organizational structures and infrastructures affect the building of knowledge<br />

and how organizational procedures, rewards and values affect the sharing of<br />

knowledge. But at the heart of every organization is its need to manage the<br />

in<strong>for</strong>mation it owns and acquires, to utilize it <strong>for</strong> competitive advantage to interpret it<br />

in a way that assists decision making to build a secure in<strong>for</strong>mation based organization<br />

to underpin the KM environment.<br />

The skills of library and in<strong>for</strong>mation professional are becoming a vital part of<br />

the process. In<strong>for</strong>mation management can be leveraged to achieve a "knowledge<br />

environment". In<strong>for</strong>mation professionals associated typically with IM have the<br />

theoretical basis and practical skills to provide the essential elements of a knowledge<br />

environment. However, they are rarely seen as relevant to creating a knowledge<br />

environment<br />

The management of in<strong>for</strong>mation has long been regarded as the domain of<br />

librarians and libraries. Librarians and in<strong>for</strong>mation professionals are trained to be<br />

experts in in<strong>for</strong>mation searching, selecting, acquiring, organizing, preserving,<br />

repackaging, disseminating, and serving. However, professionals in in<strong>for</strong>mation<br />

technology and systems have also regarded in<strong>for</strong>mation management as their domain<br />

because of the recent advances in in<strong>for</strong>mation technology and systems which drive<br />

* IMA, IICT, Hyderabad. Email: gayatri.divakaruni@gmail.com<br />

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