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READIT-2007 - Indira Gandhi Centre for Atomic Research

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in<strong>for</strong>mation and publishing it on the web is far from knowledge management. To<br />

provide high quality in<strong>for</strong>mation services to users, libraries need to describe the<br />

in<strong>for</strong>mation using metadata and organize them using classification schemes. Keyword<br />

based searching may not retrieve the content what user is looking <strong>for</strong>. For more<br />

effective and efficient search, the support of subject specific thesaurus can be used.<br />

To be successful in Knowledge Management, DL must become a knowledge space<br />

<strong>for</strong> a wide spread of knowledge enquiry, sharing and propagation.<br />

DL<br />

Knowledge Enquiry<br />

(Knowledge Base)<br />

Looking <strong>for</strong> Knowledge<br />

In<strong>for</strong>mation Browsing<br />

Intelligent In<strong>for</strong>mation<br />

In<strong>for</strong>mation<br />

DL Searching<br />

Fig.2 Knowledge Discovery<br />

In<strong>for</strong>mation Search is targeted towards a specific document by user request.<br />

In<strong>for</strong>mation browsing produces a conceptual map of set of documents. Knowledge<br />

discovery from the in<strong>for</strong>mation require intelligent answers to user queries with the<br />

support of set(s) of relevant documents. To <strong>for</strong>m a knowledge base, the classification<br />

and thesaurus are to be merged into a concept network and the metadata are<br />

distributed into nodes of concept network according to their subjects. This is not only<br />

the framework <strong>for</strong> knowledge organization but also a structure <strong>for</strong> knowledge<br />

Navigation retrieval and learning.<br />

6. USER MANAGEMENT<br />

Basically, in<strong>for</strong>mation services consist of three main points, and libraries<br />

should be able to (i) provide in<strong>for</strong>mation services to the patrons (ii) provide access to<br />

in<strong>for</strong>mation, and (iii) satisfy patrons' in<strong>for</strong>mation needs. Libraries should <strong>for</strong>m the<br />

amount of services and resources considering different patrons' needs. The whole<br />

variety of patrons' needs can be generally divided into three main groups.<br />

6.1 Access<br />

Libraries should provide open access to different kinds of in<strong>for</strong>mation in<br />

different <strong>for</strong>ms and on different media. In other words, a patron may need textbooks,<br />

reference works, dissertations, reviews, biographies, etc. in different languages and<br />

publication date. They may need a printed original or a digital copy, they may want to<br />

watch a screen version of a book or listen to some audio clips. A library must provide<br />

not only the resource itself, but an opportunity to read, watch, listen or study it.<br />

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