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READIT-2007 - Indira Gandhi Centre for Atomic Research

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Knowledge Management may be defined as a process of creating, storing,<br />

sharing and re-using organizational knowledge (Know – How) to enable an<br />

organization to achieve its goal and objectives.<br />

Organizations actually go about acquiring, sharing and creating new<br />

knowledge. The various interpretations of KM are given below to have a better<br />

understanding of its organizational impact:<br />

• It is the process of collecting, organizing, classifying and disseminating in<strong>for</strong>mation<br />

throughout an organization, so as to make it purposeful to those who need it.<br />

• It refers to policies, procedures and technologies employed <strong>for</strong> operating a<br />

continuously updated linked pair of networked databases.<br />

• It aims to capture the knowledge that employees really need in a Central repository<br />

and filter out the surplus.<br />

• It is a means of ensuring a complete development and implementation environment<br />

designed <strong>for</strong> use in specific function requiring expert system support.<br />

• It concerns organizing and analyzing in<strong>for</strong>mation in a computer databases. This<br />

knowledge can be readily shared throughout the organization.<br />

• It involves identification of categories of knowledge needed to support the overall<br />

library activities.<br />

• It combines indexing, searching and push technology to help libraries in organizing<br />

data stored in multiple sources and deliver only relevant in<strong>for</strong>mation to users.<br />

• It, in general, tries to organize and make available important know how wherever and<br />

whenever it’s needed.<br />

• It involves mapping knowledge and in<strong>for</strong>mation resources both online and off line;<br />

training; guiding and equipping users with knowledge access tools and monitoring<br />

outside news and in<strong>for</strong>mation.<br />

• It incorporates intelligent searching, categorization and accessing of data from<br />

disparate databases, e-mail and files.<br />

• It involves understanding the relationships of data; identifying and documenting rules<br />

<strong>for</strong> mapping data; and assuring that data are accurate and maintain integrity.<br />

• It helps in facilitation of autonomous coordination of decentralized subsystems that<br />

can state and adapt their own objectives.<br />

EVOLUTION OF KNOWLEDGE MANAGEMENT (KM)<br />

Dr. Ranganathan was the first person who abruptly marked that Universe of<br />

subjects is synonymous to Universe of Knowledge and he had proposed the concept<br />

of knowledge management explicitly. Knowledge Management is an approach <strong>for</strong><br />

addressing the in<strong>for</strong>mation overload that has evolved over the last few years. The<br />

importance of knowledge has been recognized from the very first day of mankind<br />

evolution; however the systematic study of knowledge as a management and scientific<br />

discipline began during 1990s. A holistic view considers knowledge to be present in<br />

ideas, judgments, talents, root causes, relationships, perspectives and concepts.<br />

Knowledge is stored in the individual brain or encoded in organizational processes,<br />

documents, products, services, facilities and systems. The table given below<br />

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