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READIT-2007 - Indira Gandhi Centre for Atomic Research

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conferencing, discussion groups, alerts, workflow and document sharing are essential<br />

components. This approach assists to preserve, leverage and share the tacit knowledge<br />

easily and effectively – both inside and beyond the firewall. E-mail works well <strong>for</strong><br />

sharing of in<strong>for</strong>mation but Web Space in the organization offers rich sharing<br />

environment to workout the critical issues, or powerful way to get work done in a<br />

more systematic and effective way. It eliminates the geographic boundaries by<br />

providing online workplace to the team of faculty, research scholars, planners and<br />

intellectuals working in the organization to accomplish the mission together online to<br />

collaborate on policies, procedures, documents, issues, discussions, complicated tasks,<br />

evaluations and assessments.<br />

This can be done only if organization has well IT infrastructure and shared<br />

space. It integrates employees and knowledge workers on a single and open plat<strong>for</strong>m<br />

and facilitate thinking over the issues in a collective manner. The users can work<br />

together and respond more quickly, accurately and efficiently in single point of<br />

access.<br />

Electronic Mail<br />

Electronic mail is popularly known as E-mail. All organizations whether it is<br />

academic, business and research require ways to efficiently communicate and<br />

distribute in<strong>for</strong>mation such as news releases, seminar announcements, memos,<br />

training programmes, resource sharing, electronic document delivery and other<br />

academic work across teams, customers, suppliers and functional departments. E-mail<br />

is also used <strong>for</strong> group discussions and automatic alerting services. It is a very useful<br />

and convenient method to send notices, short notes and memos in the office. It has<br />

made publishing, discussing and communicate the academic conferences, seminars<br />

very easily and inexpensively in academic, research and business world. It is very<br />

popular means of faster communication that takes only a few seconds <strong>for</strong> a message to<br />

reach to any place of the world. It is not limited to transfer the text but also allows the<br />

transfer of drawings, pictures, maps, images, graphics, sound and programmes on<br />

different working sites at different locations. The objective of electronic mail is to<br />

improve the efficiency and effectiveness of written communication by utilizing<br />

the power of the computer and the speed of data transmission. Its purpose is to<br />

make it faster, cheaper and easier to transmit in<strong>for</strong>mation from Office to Office by<br />

applying the latest developments in data processing technology. Communications<br />

through e-mails can be archived. Many in<strong>for</strong>mation technologies related organizations<br />

keep their important messages and records in electronic <strong>for</strong>m than printed. It is helpful<br />

in solving he space problem and helps the management to speed up the better<br />

decisions on important matters quickly and makes easy and more convenient<br />

<strong>for</strong> readers to share the knowledge and in<strong>for</strong>mation resources of other libraries<br />

promptly. Some good IT companies have developed a mechanism to archive the e-<br />

mails that bring solution of automatic classification of messages and enrich and<br />

content of e-mail messages.<br />

Other ICT tools to communicate professional knowledge are electronic<br />

discussion <strong>for</strong>ums, audio and video messages, web conferencing, SMS (short message<br />

service), instant message are also the best ways of communication of knowledge.<br />

These offer facilities to clients to manage their e-mails, faxes, SMS, voicemail in an<br />

integrated system. These messages can be filtered, stored, <strong>for</strong>warded and retrieved.<br />

These messages are also archived <strong>for</strong> the very future purposes. These methods of<br />

communication help people to get in touch with each other and communicate during<br />

165

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