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READIT-2007 - Indira Gandhi Centre for Atomic Research

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Analysis (RCA) of events<br />

• Introduction to any new Good Practices ( GPs)<br />

• Awareness of the new design and associated principles<br />

• Awareness of the revised Operating Procedures<br />

• Sharing of experiences based on the Seminar/ Workshop/Training programmes<br />

conducted by Knowledge Management Group/ NTCs etc<br />

A concept of ‘Training Update Memo’ has been introduced in NTCs as a good<br />

practice to ensure that one always uses the current version of the document. Training<br />

Superintendents (TSs) get hard and soft copies of training/workshop proceedings issued<br />

by KM group to see the applicability of the topics <strong>for</strong> initial/continued training purposes<br />

at site. Based on this review TSs ensure appropriate up-to-dating of relevant training<br />

material. TSs also ensure that trainers conduct training programmes in future on such<br />

topics using the up-to-dated version of training material.<br />

3.2 Through continuing training and retraining programs <strong>for</strong> NPCIL personnel<br />

Althogh training programme is considered to be a knowledge dissemination mechanism, yet it<br />

serves as the means of capturing f new/tacit knowledge due to sharing/interactive nature .<br />

Corporate documents control implementation of such training and re-training. The continuing<br />

training, which promotes capturing of tacit and new knowledge typically, includes knowledge<br />

sharing on<br />

• Infrequent or rare experiences such as accident situations<br />

• Lessons learnt based on root cause analysis and sharing of above experiences<br />

• Simulator exercises on above aspects. This approach embodies that aspect of<br />

knowledge which is difficult to articulate but is understandable through<br />

simulation of experience on simulator<br />

Retraining is conducted in NPCIL through <strong>for</strong>mal lecture programs as well as in<br />

workshop <strong>for</strong>mat <strong>for</strong> review and re-analysis of incidents and operating experiences. The<br />

training objectives are accordingly worked out using the corporate guidelines. The tacit<br />

knowledge so captured become the part of training material and is distributed among<br />

participants and is also put on intranet and hard copy is kept in library <strong>for</strong> reference and<br />

use by concerned employees.<br />

4. KNOWLEDGE DISSEMINATION PRACTICES<br />

4.1 Systematic Approach to Training (SAT)<br />

Systematic Approach to Training is recognised internationally as the best practice<br />

of training. SAT approach adopted in NPCIL has helped the organisation to achieve<br />

effectiveness in knowledge management because the knowledge dissemination through<br />

this methodology ensures that need based knowledge is imparted to the concerned<br />

employee. SAT approach identifies training needs in respect of an individual after taking<br />

into account his/her present competencies and required competencies based on his/her<br />

duty areas. This competence gap analysis provides direction <strong>for</strong> training needs. This<br />

approach has been adopted in O&M organisations and same approach is being considered<br />

<strong>for</strong> construction and HQ personnel. This training need analysis is continuous process<br />

97

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