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READIT-2007 - Indira Gandhi Centre for Atomic Research

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As KM and learning activities <strong>for</strong> operating personnel were already streamlined,<br />

focused attention was given <strong>for</strong> qualification development <strong>for</strong><br />

construction/project/engineering personnel. Committees and facilitator groups were<br />

constituted in the corporate offices <strong>for</strong> finalization of qualification procedures.<br />

Corporate interventions were made to ensure embedding knowledge elements in all<br />

the new business process automation projects (core business as well as commercial<br />

systems) so that the generated knowledge can be trans<strong>for</strong>med, stored and<br />

disseminated <strong>for</strong> business needs.<br />

The practices and methods followed in NPCIL <strong>for</strong> development, establishment and<br />

maintenance of knowledge management programs were primarily designed to achieve<br />

the following:<br />

• Enhance effectiveness of overall knowledge management methods based on<br />

identification of functional areas requiring improvement.<br />

• Incorporation of knowledge management systems/tools to promote capturing<br />

of implicit knowledge and <strong>for</strong> supporting of effective dissemination of<br />

knowledge.<br />

• Design and development of KM tools and improvements based on users’<br />

feedback.<br />

Three major subgroups (‘Development and Implementation of Knowledge<br />

Dissemination Programs’, ‘KM System and Tools Development’ and ‘Management of<br />

KM Establishments’) were constituted <strong>for</strong> enhancing the KM activities.<br />

This write-up summarizes the outline of on-going / proposed knowledge<br />

management system/tools development activities <strong>for</strong> tapping and disseminating<br />

organization’s intellectual assets — both explicit (known externally – recorded) and<br />

tacit (personal know-how) <strong>for</strong> positive business results. The guiding factors <strong>for</strong><br />

development of IT enabled KM systems/ tools are:<br />

• Development of new approach <strong>for</strong> human asset management - acquisition and<br />

retention. Identification, career progression and redeployment of intellectual<br />

assets to organization’s best advantage.<br />

• Work Flow Automation of Training/Learning processes and development of<br />

knowledge management tools including web based automated tools, e-<br />

learning, and computer based training packages etc. Enhancement of<br />

effectiveness of KM systems/tools already developed.<br />

• Development of management system <strong>for</strong> various training /qualification<br />

Programs required <strong>for</strong> developing and maintaining required competencies<br />

among technical personnel <strong>for</strong> effective discharge of their duties.<br />

• Making corporate in<strong>for</strong>mation accessible to employee through knowledge<br />

portal, knowledge bank , communities of practices/ interests , groups of<br />

subject matter experts and sharing of the best practices<br />

• Analysis of manpower requirement, interface and co-ordination <strong>for</strong> engineer’s<br />

recruitment, allocations, follow up with training centers at various sites <strong>for</strong><br />

ensuring training as per curriculum and their placement.<br />

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