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ICT and e-Business in the Pulp, Paper and Paper ... - empirica

ICT and e-Business in the Pulp, Paper and Paper ... - empirica

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<strong>Pulp</strong>, paper <strong>and</strong> paper products<br />

RFID<br />

S/MIME<br />

SCM<br />

Sector<br />

Secure server<br />

technology<br />

SIGs<br />

SME<br />

SOAP<br />

SSL<br />

St<strong>and</strong>ard<br />

Transaction<br />

UMTS<br />

UN/EDIFACT<br />

Value added<br />

VMI<br />

VoIP<br />

VPN<br />

WAN<br />

WAP<br />

Radio Frequency Identification. A wireless technology which is used to uniquely identify<br />

an object, animal, or person. RFID is com<strong>in</strong>g <strong>in</strong>to <strong>in</strong>creas<strong>in</strong>g use <strong>in</strong> <strong>in</strong>dustry as an<br />

alternative to <strong>the</strong> bar code. The advantage of RFID is that it does not require direct<br />

contact or l<strong>in</strong>e-of-sight scann<strong>in</strong>g.<br />

Secure/MIME, a version of <strong>the</strong> Multipurpose Internet Mail Extensions, a specification for<br />

formatt<strong>in</strong>g graphics, video <strong>and</strong> audio files so that <strong>the</strong>y can be sent over <strong>the</strong> Internet.<br />

Supply Cha<strong>in</strong> Management. Software that helps bus<strong>in</strong>esses to match supply <strong>and</strong><br />

dem<strong>and</strong> through <strong>in</strong>tegrated <strong>and</strong> collaborative plann<strong>in</strong>g tools.<br />

Sectors of <strong>the</strong> economy with comparable bus<strong>in</strong>ess activities. These constitute <strong>the</strong> ma<strong>in</strong><br />

research unit of <strong>the</strong> e-<strong>Bus<strong>in</strong>ess</strong> W@tch. Aggregated <strong>in</strong>formation at <strong>the</strong> <strong>in</strong>dustry level is<br />

used to document <strong>the</strong> diffusion of activities with<strong>in</strong> <strong>the</strong> <strong>in</strong>dustries as well as <strong>the</strong> overall<br />

importance of <strong>the</strong> observed phenomena for changes <strong>in</strong> <strong>the</strong> economy as a whole. The<br />

def<strong>in</strong>ition of sectors follows NACE Rev.1.1 classifications.<br />

Secure server technology means that data exchange between computers is based on<br />

certa<strong>in</strong> technical st<strong>and</strong>ards or protocols, for example "Secure Sockets Layer" (SSL).<br />

Segment Implementation Groups<br />

Small <strong>and</strong> medium-sized enterprises with 0-249 employees. To be classified as an SME,<br />

an enterprise has to satisfy <strong>the</strong> criteria for <strong>the</strong> number of employees <strong>and</strong> one of <strong>the</strong> two<br />

f<strong>in</strong>ancial criteria, i.e. ei<strong>the</strong>r <strong>the</strong> turnover total or <strong>the</strong> balance sheet total. In addition, it<br />

must be <strong>in</strong>dependent, which means less than 25% owned by one enterprise (or jo<strong>in</strong>tly by<br />

several enterprises) fall<strong>in</strong>g outside <strong>the</strong> def<strong>in</strong>ition of an SME or a micro-enterprise,<br />

whichever may apply. The thresholds for <strong>the</strong> turnover <strong>and</strong> <strong>the</strong> balance sheet total will be<br />

adjusted regularly, to take account of chang<strong>in</strong>g economic circumstances <strong>in</strong> Europe.<br />

XML based lightweight protocol for exchange of <strong>in</strong>formation <strong>in</strong> a decentralized,<br />

distributed environment (http://www.w3.org/TR/2000/NOTE-SOAP-20000508/)<br />

Secure Sockets Layer. A commonly-used protocol for manag<strong>in</strong>g <strong>the</strong> security of a<br />

message transmission on <strong>the</strong> <strong>in</strong>ternet. SSL has recently been succeeded by Transport<br />

Layer Security (TLS), which is based on SSL.<br />

A st<strong>and</strong>ard is a technical specification approved by a recognised st<strong>and</strong>ardisation body<br />

for repeated or cont<strong>in</strong>uous application, with which compliance is not compulsory.<br />

Electronic transactions can be subdivided <strong>in</strong>to several steps, each of which <strong>in</strong>itiates a<br />

process. There are pre-sale (or pre-purchase) phases, sale <strong>and</strong> after-sale phases.<br />

Typically a transaction starts with <strong>in</strong>formation ga<strong>the</strong>r<strong>in</strong>g, price <strong>and</strong> quality comparisons<br />

<strong>and</strong> possibly pre-sale negotiations. Dur<strong>in</strong>g <strong>the</strong> sale phase contract<strong>in</strong>g <strong>and</strong> delivery are<br />

<strong>the</strong> core processes, <strong>and</strong> payment is <strong>the</strong> f<strong>in</strong>al stage of this phase. After-purchase<br />

transaction stages comprise customer service, <strong>the</strong> adm<strong>in</strong>istration of credit payments <strong>and</strong><br />

<strong>the</strong> h<strong>and</strong>l<strong>in</strong>g of returns as well as market<strong>in</strong>g activities prepar<strong>in</strong>g for <strong>the</strong> next purchase.<br />

Universal Mobile Telecommunications Service. A third-generation (3G) digital st<strong>and</strong>ard<br />

for mobile communication, enabl<strong>in</strong>g packet-based transmission of voice, text <strong>and</strong> video<br />

at data rates up to 2 megabits per second (Mbps).<br />

United Nations rules for Electronic Data Interchange for Adm<strong>in</strong>istration, Commerce <strong>and</strong><br />

Transport http://www.unece.org/cefact/<br />

Gross output m<strong>in</strong>us <strong>in</strong>termediate <strong>in</strong>puts. It is valued at producers’ prices <strong>and</strong> <strong>in</strong>cludes all<br />

<strong>in</strong>direct taxes, but excludes VAT <strong>and</strong> subsidies.<br />

Vendor Managed Inventory<br />

Voice over Internet Protocol (IP). The use of telephony services over <strong>in</strong>ternet networks,<br />

by means of digitised voice transfer technology.<br />

Virtual Private Network. A way to use a public telecommunication <strong>in</strong>frastructure, such as<br />

<strong>the</strong> <strong>in</strong>ternet, to provide remote offices or <strong>in</strong>dividual users with secure access to <strong>the</strong>ir<br />

organisation's network.<br />

Wide Area Network. A network allow<strong>in</strong>g <strong>the</strong> <strong>in</strong>terconnection <strong>and</strong> <strong>in</strong>tercommunication of a<br />

group of computers over a long distance.<br />

Wireless Application Protocol. A communication protocol for deliver<strong>in</strong>g data over mobile<br />

telephone systems, allow<strong>in</strong>g cellular phone sets <strong>and</strong> o<strong>the</strong>r mobile h<strong>and</strong>-set systems to<br />

access WWW pages <strong>and</strong> o<strong>the</strong>r wireless services.<br />

201

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