ICT and e-Business in the Pulp, Paper and Paper ... - empirica
ICT and e-Business in the Pulp, Paper and Paper ... - empirica
ICT and e-Business in the Pulp, Paper and Paper ... - empirica
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<strong>Pulp</strong>, paper <strong>and</strong> paper products<br />
e-<strong>Bus<strong>in</strong>ess</strong> Index <strong>and</strong> Scoreboard 2006 61<br />
e-<strong>Bus<strong>in</strong>ess</strong> Scoreboard 2006<br />
D.2<br />
D.3<br />
D.4<br />
A.1<br />
A.2<br />
A.3<br />
A.4<br />
Component <strong>in</strong>dicators<br />
(based on data <strong>in</strong> % of firms)<br />
A. <strong>ICT</strong> Networks<br />
A.1 Internet connectivity (<strong>in</strong>dex)<br />
A.2 LAN<br />
A.3 W-LAN<br />
A.4 Remote access to company network<br />
D.1<br />
B.1<br />
B. e-Integrated <strong>Bus<strong>in</strong>ess</strong> Processes<br />
B.1 Intranet<br />
B.2 ERP systems<br />
B.3 Onl<strong>in</strong>e track<strong>in</strong>g of production time<br />
B.4 e-Invoic<strong>in</strong>g<br />
C.4<br />
C.3<br />
B.3<br />
B.2<br />
C. e-Sourc<strong>in</strong>g <strong>and</strong> Procurement<br />
C.1 Firms plac<strong>in</strong>g orders onl<strong>in</strong>e<br />
C.2 Use of <strong>ICT</strong> systems for sourc<strong>in</strong>g<br />
C.3 <strong>ICT</strong> system l<strong>in</strong>ked with suppliers<br />
C.4 Onl<strong>in</strong>e <strong>in</strong>ventory management<br />
C.2<br />
B.4<br />
C.1<br />
Max Average <strong>Pulp</strong> & paper<br />
D. e-Market<strong>in</strong>g <strong>and</strong> Sales<br />
D.1 CRM use<br />
D.2 Firms accept<strong>in</strong>g orders onl<strong>in</strong>e<br />
D.3 Use of <strong>ICT</strong> systems for market<strong>in</strong>g/sales<br />
D.4 <strong>ICT</strong> system l<strong>in</strong>ked with customers<br />
based on data <strong>in</strong> % of firms<br />
(emphasises activity <strong>in</strong> smaller companies)<br />
e-<strong>Bus<strong>in</strong>ess</strong> Index 2006<br />
(based on 16 component <strong>in</strong>dicators of <strong>the</strong> Scoreboard)<br />
based on employment-weighted data<br />
(places a higher weight on activity <strong>in</strong> larger firms)<br />
0 20 40 60 80 100<br />
0 20 40 60 80 100<br />
Telecom<br />
100<br />
Telecom<br />
100<br />
Hospitals (*)<br />
94<br />
<strong>ICT</strong> manuf.<br />
92<br />
Shipbuild<strong>in</strong>g<br />
83<br />
Hospitals (*)<br />
80<br />
<strong>ICT</strong> manuf.<br />
81<br />
<strong>Pulp</strong> & paper<br />
75<br />
Electronics<br />
72<br />
Electronics<br />
72<br />
<strong>Pulp</strong> & paper<br />
61<br />
Tourism<br />
70<br />
Tourism<br />
56<br />
Shipbuild<strong>in</strong>g<br />
69<br />
Construction<br />
46<br />
Food<br />
64<br />
Food<br />
40<br />
Construction<br />
45<br />
Footw ear<br />
38<br />
Footwear<br />
42<br />
(*) The <strong>in</strong>dex for <strong>the</strong> hospital sector is not fully comparable to <strong>the</strong> o<strong>the</strong>r <strong>in</strong>dustries, as <strong>the</strong>re are only few micro <strong>and</strong> small<br />
organisations <strong>in</strong> this sector. Thus, <strong>the</strong> apparently more <strong>in</strong>tensive use of <strong>ICT</strong> is largely an artefact of <strong>the</strong> specific structure of<br />
this sector. When compar<strong>in</strong>g only <strong>the</strong> large enterprises <strong>and</strong> organisations, hospitals would not be with<strong>in</strong> <strong>the</strong> top rank.<br />
Source: e-<strong>Bus<strong>in</strong>ess</strong> W@tch (Survey 2006)<br />
61<br />
See Methodology Annex for <strong>in</strong>formation about <strong>the</strong> structure <strong>and</strong> computation of <strong>the</strong> scoreboard.<br />
86