Evaluation of the Ticket to Work Program Initial Evaluation Report

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A-2 TABLES SHOWING MONTHLY STATISTICS FROM PROGRAM INCEPTION Table A.1 Number of Tickets Sent Tickets, Phase 1 and 2 States, February 2002 through August 2003 (Complements Figure IV.1) Phase 1 States Phase 2 States Feb-02 237,567 1 Mar-02 965 3 Apr-02 366,757 2,428 May-02 615,768 3,588 Jun-02 748,951 4,880 Jul-02 152,734 318 Aug-02 152,862 290 Sep-02 156,695 323 Oct-02 155,726 253,894 Nov-02 42,812 780 Dec-02 20,360 2,117 Jan-03 14,901 268,449 Feb-03 20,840 266,822 Mar-03 20,828 269,753 Apr-03 23,511 274,000 May-03 24,024 277,371 Jun-03 23,375 280,600 Jul-03 23,451 284,098 Aug-03 23,429 286,583 Appendix A: Data Tables
A-3 Table A.2 Cumulative Number of Eligible Beneficiaries Sent Tickets, Phase 1 and 2 States, February 2002 through August 2003 (Complements Figure IV.2) Phase 1 States Phase 2 States Feb-02 236,083 1,153 Mar-02 236,470 1,153 Apr-02 600,911 3,564 May-02 1,212,137 7,127 Jun-02 1,954,447 11,973 Jul-02 2,101,439 12,256 Aug-02 2,248,160 12,521 Sep-02 2,398,841 12,808 Oct-02 2,547,486 266,060 Nov-02 2,583,378 266,245 Dec-02 2,591,116 267,608 Jan-03 2,590,715 534,088 Feb-03 2,596,780 798,410 Mar-03 2,603,524 1,064,994 Apr-03 2,610,852 1,335,195 May-03 2,617,932 1,608,050 Jun-03 2,627,074 1,883,817 Jul-03 2,633,785 2,162,062 Aug-03 2,641,341 2,442,524 Appendix A: Data Tables
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Contract No.: 0600-03-60130 MPR Ref
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A CKNOWLEDGMENTS This report benefi
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C ONTENTS Chapter Page ACRONYMS ...
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vii Chapter Page V (continued) D. C
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A CRONYMS ABIL AIDS AWICs AOI BPAO
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E XECUTIVE S UMMARY T he Ticket to
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Overall, we found that SSA has impl
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money on their TTW operations. For
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xvii CONCLUDING OBSERVATIONS SSA fa
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C HAPTER I O VERVIEW OF THE T ICKET
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The TTW program and other elements
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A. EVALUATION COMPONENTS: GOALS, SC
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7 ! How many beneficiaries particip
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9 B. PURPOSE AND ORGANIZATION OF TH
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C HAPTER II S TRUCTURE AND B ACKGRO
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In reality, however, the success of
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MAXIMUS to serve as the Program Man
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17 4. Participate in the activities
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N Decision Reversed Request SSA Rev
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21 c. Dispute Resolution In a progr
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Table II.1: Outcome-Only and Milest
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milestone payment is equal to 34 pe
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Unemployment Insurance (UI) wage da
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29 3. Related Initiatives TTW has n
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SSA Demonstrations. SSA plans to im
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Protection and Advocacy. The SSA-fu
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C HAPTER III TTW EARLY I MPLEMENTAT
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37 Table III.1: TTW Implementation
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Ticket-eligible beneficiaries were
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41 TTW. In the past, SSA systems ha
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information in SSA’s records cont
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work period automation and tracking
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Systems and Infrastructure. The Pro
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49 asked the Program Manager for a
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51 • The first payment for each b
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currently being addressed relate to
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payment system. Only one SVRA (Okla
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SVRA personnel have consistently ex
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59 • Are SVRAs permitted to requi
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Table III.4: ENs and ENs with Ticke
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Payment System. Many ENs do not bel
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example, reporting lags inherent in
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eceived only small amounts thus far
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SVRA services for Ticket clients; (
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C HAPTER IV E ARLY P ARTICIPATION P
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73 Figure IV.2: Cumulative Number o
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point in the Phase 1 rollout. For P
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77 Figure IV.7: First Assignments a
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79 Figure IV.8: Ticket Participatio
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81 Figure IV.10: Ticket Participati
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83 states. This finding suggests th
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There is a strong negative relation
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C HAPTER V C ASE S TUDIES OF E IGHT
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89 A. SERVICE MODELS AND TARGETED C
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Although the director was initially
Page 111 and 112: Clients who assign their Tickets to
Page 113 and 114: session. Those who miss their appoi
Page 115 and 116: interview. While this is time consu
Page 117 and 118: claim employer tax credits. Through
Page 119 and 120: these individuals, because they typ
Page 121 and 122: 103 F. RELATIONS WITH OTHER ORGANIZ
Page 123 and 124: eneficiaries to meet that standard.
Page 125 and 126: IDR representatives said that to da
Page 127 and 128: substantiate wages, and clients are
Page 129 and 130: services? Unfortunately, for ENs to
Page 131 and 132: Manager. At present, this is only p
Page 133 and 134: stubs: the need for beneficiaries t
Page 135 and 136: C HAPTER VI A DEQUACY OF I NCENTIVE
Page 137 and 138: We have also begun to analyze admin
Page 139 and 140: viewed as lacking the productive ca
Page 141 and 142: assist in the identification of ind
Page 143 and 144: eneficiaries. In examining results
Page 145 and 146: 127 E. CONCLUDING OBSERVATIONS The
Page 147 and 148: C HAPTER VII C ONCLUSIONS AND I MPL
Page 149 and 150: noticeably low, and, among the very
Page 151 and 152: Act. At the same time, some ENs hav
Page 153 and 154: Another change requiring considerat
Page 155 and 156: C HAPTER VIII N EXT S TEPS FOR THE
Page 157 and 158: prior to September 2003 and had not
Page 159 and 160: R EFERENCES Adequacy of Incentives
Page 161: A PPENDIX A D ATA T ABLES C ORRESPO
Page 165 and 166: A-5 Table A.4 Percentage of Tickets
Page 167 and 168: A-7 Table A.6 Percentage of Tickets
Page 169 and 170: A-9 TABLES SHOWING CHARACTERISTICS
Page 171 and 172: A-11 Table A.10 Ticket Participatio
Page 173 and 174: A-13 Table A.12 Ticket Participatio
Page 175 and 176: A-15 Table A.14 Percentage of In-Us
Page 177 and 178: A PPENDIX B P ROVIDER-SPECIFIC C AS
Page 179 and 180: informed beneficiaries that state V
Page 181 and 182: e considerably more successful if S
Page 183 and 184: them for employment. It was during
Page 185 and 186: working but are still receiving SSI
Page 187 and 188: B.11 client over a four-year period
Page 189 and 190: B.13 placing SSA beneficiaries than
Page 191 and 192: B.15 that came in for an initial ap
Page 193 and 194: B.17 all benefits; therefore, EES d
Page 195 and 196: B.19 outreach program. As noted pre
Page 197 and 198: B.21 remained employed. 3 Because o
Page 199 and 200: B.23 estimate of the financial loss
Page 201 and 202: B.25 Social Security benefits. IDR
Page 203 and 204: B.27 have to submit pay stubs twice
Page 205 and 206: B.29 Bridges still provides the 10-
Page 207 and 208: B.31 While she used to have a polic
Page 209 and 210: B.33 8. Oklahoma Department of Reha
Page 211 and 212: B.35 Beneficiaries interested in as
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B.37 permits agency budgets to be c
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A PPENDIX C D EFINING THE F OUR A D
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B. IDENTIFYING INDIVIDUALS WITH A N
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“work and receive full cash benef
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