Evaluation of the Ticket to Work Program Initial Evaluation Report

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A-6 Table A.5 Number of Tickets Assigned Under the Three Payment Systems, Phase 1 and 2 States, February 2002 through August 2003 (Complements Figure IV.5) Total Traditional Payment System Phase 1 Phase 2 Milestone Traditional Outcome + Payment Outcome Only Outcome Total System Only Milestone + Outcome Feb-02 137 94 7 36 - - - - Mar-02 809 667 34 111 1 1 - - Apr-02 1,400 1,093 65 249 7 6 - 1 May-02 2,443 1,867 107 482 13 11 - 2 Jun-02 4,270 3,294 172 819 26 20 - 6 Jul-02 6,099 4,703 237 1,181 31 21 - 10 Aug-02 8,086 6,346 273 1,490 38 26 - 12 Sep-02 9,309 7,399 299 1,635 43 31 - 12 Oct-02 11,149 9,040 325 1,818 56 40 - 16 Nov-02 11,883 9,687 343 1,882 97 70 2 25 Dec-02 12,475 10,217 362 1,916 233 150 18 65 Jan-03 13,592 11,211 392 2,003 470 305 38 127 Feb-03 14,147 11,697 419 2,038 882 562 57 263 Mar-03 14,668 12,209 431 2,037 1,576 1,061 109 406 Apr-03 15,702 13,241 446 2,018 2,392 1,642 155 595 May-03 16,927 14,421 460 2,036 3,288 2,328 219 741 Jun-03 17,823 15,331 474 2,007 4,296 3,132 253 911 Jul-03 18,818 16,283 479 2,037 5,419 4,001 314 1,104 Aug-03 19,583 16,965 498 2,089 6,537 4,876 384 1,277 Appendix A: Data Tables
A-7 Table A.6 Percentage of Tickets Assigned to the Two Types of Providers, Phase 1 and 2 States, February 2002 through August 2003 (Complements Figure IV.6) SVRA Phase 1 Phase 2 Employment Employment Network SVRA Network Feb-02 82 18 -- Mar-02 87 13 -- -- Apr-02 83 17 -- -- May-02 81 19 -- -- Jun-02 82 18 -- -- Jul-02 82 18 -- -- Aug-02 83 17 -- -- Sep-02 84 16 -- -- Oct-02 85 15 -- -- Nov-02 85 15 76 24 Dec-02 86 14 68 32 Jan-03 87 13 70 30 Feb-03 87 13 70 30 Mar-03 88 12 74 26 Apr-03 89 11 76 24 May-03 90 10 79 21 Jun-03 90 10 80 20 Jul-03 91 9 81 19 Aug-03 91 9 82 18 Appendix A: Data Tables
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Contract No.: 0600-03-60130 MPR Ref
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A CKNOWLEDGMENTS This report benefi
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C ONTENTS Chapter Page ACRONYMS ...
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vii Chapter Page V (continued) D. C
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A CRONYMS ABIL AIDS AWICs AOI BPAO
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E XECUTIVE S UMMARY T he Ticket to
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Overall, we found that SSA has impl
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money on their TTW operations. For
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xvii CONCLUDING OBSERVATIONS SSA fa
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C HAPTER I O VERVIEW OF THE T ICKET
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The TTW program and other elements
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A. EVALUATION COMPONENTS: GOALS, SC
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7 ! How many beneficiaries particip
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9 B. PURPOSE AND ORGANIZATION OF TH
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C HAPTER II S TRUCTURE AND B ACKGRO
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In reality, however, the success of
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MAXIMUS to serve as the Program Man
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17 4. Participate in the activities
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N Decision Reversed Request SSA Rev
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21 c. Dispute Resolution In a progr
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Table II.1: Outcome-Only and Milest
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milestone payment is equal to 34 pe
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Unemployment Insurance (UI) wage da
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29 3. Related Initiatives TTW has n
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SSA Demonstrations. SSA plans to im
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Protection and Advocacy. The SSA-fu
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C HAPTER III TTW EARLY I MPLEMENTAT
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37 Table III.1: TTW Implementation
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Ticket-eligible beneficiaries were
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41 TTW. In the past, SSA systems ha
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information in SSA’s records cont
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work period automation and tracking
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Systems and Infrastructure. The Pro
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49 asked the Program Manager for a
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51 • The first payment for each b
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currently being addressed relate to
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payment system. Only one SVRA (Okla
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SVRA personnel have consistently ex
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59 • Are SVRAs permitted to requi
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Table III.4: ENs and ENs with Ticke
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Payment System. Many ENs do not bel
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example, reporting lags inherent in
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eceived only small amounts thus far
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SVRA services for Ticket clients; (
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C HAPTER IV E ARLY P ARTICIPATION P
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73 Figure IV.2: Cumulative Number o
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point in the Phase 1 rollout. For P
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77 Figure IV.7: First Assignments a
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79 Figure IV.8: Ticket Participatio
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81 Figure IV.10: Ticket Participati
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83 states. This finding suggests th
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There is a strong negative relation
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C HAPTER V C ASE S TUDIES OF E IGHT
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89 A. SERVICE MODELS AND TARGETED C
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Although the director was initially
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Clients who assign their Tickets to
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session. Those who miss their appoi
Page 115 and 116: interview. While this is time consu
Page 117 and 118: claim employer tax credits. Through
Page 119 and 120: these individuals, because they typ
Page 121 and 122: 103 F. RELATIONS WITH OTHER ORGANIZ
Page 123 and 124: eneficiaries to meet that standard.
Page 125 and 126: IDR representatives said that to da
Page 127 and 128: substantiate wages, and clients are
Page 129 and 130: services? Unfortunately, for ENs to
Page 131 and 132: Manager. At present, this is only p
Page 133 and 134: stubs: the need for beneficiaries t
Page 135 and 136: C HAPTER VI A DEQUACY OF I NCENTIVE
Page 137 and 138: We have also begun to analyze admin
Page 139 and 140: viewed as lacking the productive ca
Page 141 and 142: assist in the identification of ind
Page 143 and 144: eneficiaries. In examining results
Page 145 and 146: 127 E. CONCLUDING OBSERVATIONS The
Page 147 and 148: C HAPTER VII C ONCLUSIONS AND I MPL
Page 149 and 150: noticeably low, and, among the very
Page 151 and 152: Act. At the same time, some ENs hav
Page 153 and 154: Another change requiring considerat
Page 155 and 156: C HAPTER VIII N EXT S TEPS FOR THE
Page 157 and 158: prior to September 2003 and had not
Page 159 and 160: R EFERENCES Adequacy of Incentives
Page 161 and 162: A PPENDIX A D ATA T ABLES C ORRESPO
Page 163 and 164: A-3 Table A.2 Cumulative Number of
Page 165: A-5 Table A.4 Percentage of Tickets
Page 169 and 170: A-9 TABLES SHOWING CHARACTERISTICS
Page 171 and 172: A-11 Table A.10 Ticket Participatio
Page 173 and 174: A-13 Table A.12 Ticket Participatio
Page 175 and 176: A-15 Table A.14 Percentage of In-Us
Page 177 and 178: A PPENDIX B P ROVIDER-SPECIFIC C AS
Page 179 and 180: informed beneficiaries that state V
Page 181 and 182: e considerably more successful if S
Page 183 and 184: them for employment. It was during
Page 185 and 186: working but are still receiving SSI
Page 187 and 188: B.11 client over a four-year period
Page 189 and 190: B.13 placing SSA beneficiaries than
Page 191 and 192: B.15 that came in for an initial ap
Page 193 and 194: B.17 all benefits; therefore, EES d
Page 195 and 196: B.19 outreach program. As noted pre
Page 197 and 198: B.21 remained employed. 3 Because o
Page 199 and 200: B.23 estimate of the financial loss
Page 201 and 202: B.25 Social Security benefits. IDR
Page 203 and 204: B.27 have to submit pay stubs twice
Page 205 and 206: B.29 Bridges still provides the 10-
Page 207 and 208: B.31 While she used to have a polic
Page 209 and 210: B.33 8. Oklahoma Department of Reha
Page 211 and 212: B.35 Beneficiaries interested in as
Page 213 and 214: B.37 permits agency budgets to be c
Page 215 and 216: A PPENDIX C D EFINING THE F OUR A D
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B. IDENTIFYING INDIVIDUALS WITH A N
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“work and receive full cash benef
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