Evaluation of the Ticket to Work Program Initial Evaluation Report

SVRA services for Ticket clients; (2) ENs do not view the terms of the agreements as
favorable to them; and (3) the SVRA is not aggressively encouraging ENs to sign the
agreements.
In virtually every Phase 1 state, the SVRA-EN agreement was developed by the SVRA
and then submitted to ENs to accept or reject. In a few instances, ENs or groups of ENs
were formally or informally involved in the agreement development process. With a few
exceptions, it appears that SVRAs are developing one agreement for all ENs in the state,
rather than agreements tailored to individual ENs, and are largely prescribing the content of
the agreements. At the EN Summit, participants recommended that SSA (1) explore
possibilities for allowing beneficiaries to use SVRA services under the traditional payment
system, then subsequently permit use of the Ticket with an EN; (2) implement guidelines to
govern SVRA-EN agreements to promote equitable, long-term financial joint ventures with
shared risk and responsibility; and (3) assess the policies articulated in the Transmittal 17
amendment to SSA’s VR Provider Handbook related to the requirements of Ticket
assignments to SVRAs, particularly to ensure that beneficiaries would not have their Tickets
assigned to an SVRA without their knowledge and consent.
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III: TTW Early Implementation